FLORENCIA FURTADO
NORTH MIAMI BEACH,FL
Overview
17
17
years of professional experience
Work History
Server Assistant
Neya Restaurant
Surfside Florida
05.2022 - Current
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Assisted with dining room set up prior to and after service period.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
- Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
- Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
ASSISTENT
GUSTAVO FUNES ENTERPRISES
Miami Beach, FL
01.2014 - Current
- In charge of all office related work, such as buying materials, doing invoices, payroll, sketching of floor plans, Building permits process
SKETCHING OF SURVEYING PLANS
PUNTO GIS SOLUCIONES
01.2008 - 01.2013
- In charge of all kinds of work, such as plans, appraisals for Mortgage at Hipotecario Bank of Uruguay and the company related ones Sworn Declarations of Urban Characterization
Education
Construction Technician -
UTU UNIVERSITY
12.2012
A-CAD CERTIFICARION -
PRIVATE SCHOOL
06.2009
Skills
- Administrative
- Computer
- Research
- Problem solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Portuguese
Full Professional
Italian
Limited Working
Timeline
Server Assistant
Neya Restaurant
05.2022 - Current
ASSISTENT
GUSTAVO FUNES ENTERPRISES
01.2014 - Current
SKETCHING OF SURVEYING PLANS
PUNTO GIS SOLUCIONES
01.2008 - 01.2013
Construction Technician -
UTU UNIVERSITY
A-CAD CERTIFICARION -
PRIVATE SCHOOL