FLORENCIA FURTADO

Server Assistant

Neya Restaurant

05.2022 - Current

Greeted customers warmly to provide exceptional customer service.
Bussed tables between courses and load and unloaded trays to expedite tasks.
Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Delivered customer orders promptly and with attention to accuracy and satisfaction.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
Refilled drinks and condiments and restocked serving areas to minimize delays.
Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
Maintained clean, safe and organized work environment to safeguard servers and patrons.
Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
Consistently exceeded expectations in maintaining high standards of cleanliness throughout the restaurant during busy shifts.
Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Assisted with dining room set up prior to and after service period.
Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
Streamlined food delivery process with strong communication skills between kitchen staff and servers, reducing wait times for customers.
Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.