Florencia Labella
Miami,FL
Summary
Dedicated and hardworking individual, who wants to keep growing towards her goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Front Office Manager
Hallandale Outpatient Surgical Center
05.2023 - Current
- Reconciled end-of-day reports to determine accurate billing and payment processing.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Coached employees through day-to-day work and complex problems.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Created, prepared, and delivered reports to various departments.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Assisted with medical coding and billing tasks.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Surgical Coordinator
Hallandale Outpatient Surgical Center
06.2022 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
- Verified insurance coverage and obtained pre-authorizations.
- Communicated surgery requirements to nursing teams for smooth operation delivery.
- Checked patients in and out and collected payments.
- Processed medical insurance claims and payments.
Assistant
Bachy Art Inc
01.2018 - 02.2022
- Social Media
- Proposals
- Answering emails, messages and phone calls
Medical Receptionist
Susan Lurie MD
06.2020 - 11.2021
- Managed multi-line phone system and pleasantly greeted patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Completed patient referrals to other medical specialists.
- Verified insurance coverage and obtained pre-authorizations.
Education
Diploma -
Miami Beach Senior High
Associate of Science - Nursing
Southeastern College
01.2025
Skills
- CPR certified
- Front Office Management
- Effective Planning
- Multi-Tasking Skill
- Teamwork
- Customer service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Office Manager
Hallandale Outpatient Surgical Center
05.2023 - Current
Surgical Coordinator
Hallandale Outpatient Surgical Center
06.2022 - Current
Medical Receptionist
Susan Lurie MD
06.2020 - 11.2021
Assistant
Bachy Art Inc
01.2018 - 02.2022
Diploma -
Miami Beach Senior High
Associate of Science - Nursing
Southeastern College
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