Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
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Florencia Rosso

Frisco,USA

Summary

Detail-oriented and bilingual healthcare professional with a strong foundation in surgical technology, patient coordination, and medical office management. Proven success in optimizing operational workflows, managing healthcare finances, and improving patient satisfaction. Experienced in leadership, insurance processes, EMR systems, and bilingual communication. Committed to driving efficiency and excellence in healthcare delivery environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Surgical Technologist

Baylor Scott & White Frisco
Frisco, TX, USA
06.2024 - Current
  • - Maintain a sterile field and anticipate surgeon’s needs during procedures
  • - Efficiently prepare the operating room and surgical equipment
  • - Support a wide range of surgeries: general, gynecology, oncology, vascular, robotics, ENT, spine, and neurology

New Patient Coordinator

North Texas Institute of Neurology
Frisco, TX, USA
06.2021 - 06.2024
  • - Scheduled new patient appointments and managed intake process
  • - Verified insurance and secured HMO referrals
  • - Translated for Spanish-speaking patients and staff
  • - Navigated multiple EMR platforms to maintain accurate records

Office Manager

Breakaway Chiropractic
Frisco, TX, USA
06.2017 - 06.2021
  • - Presented medical plans and managed payment collections
  • - Oversaw office inventory and supply logistics
  • - Maintained monthly auto-draft schedules and records
  • - Utilized Microsoft Office Suite for operations management
  • - Tracked and reported monthly revenue
  • - Managed financial records using QuickBooks

Assistant Fitness Director

Ultra Body Fitness
Allen, TX, USA
05.2016 - 05.2017
  • - Managed client accounts and scheduled fitness appointments
  • - Acted as liaison between Spanish-speaking clients and trainers

Education

MBA - Healthcare Administration

Texas Womens University
Denton, TX
01-2027

Bachelor of Applied Science - Clinical Operations Management

Collin College
01-2025

Associate of Applied Science - Surgical Technology

Collin College
01-2024

High School Diploma -

Allen High School
Allen, TX
01-2013

Skills

  • - Sterile field maintenance
  • - Bilingual: English and Spanish
  • - EMR systems (EPIC, eClinicalWorks, etc)
  • - Microsoft Office Suite (Word, Excel, Outlook)
  • - QuickBooks
  • - Insurance verification & patient coordination
  • - Revenue tracking and reporting
  • - Strong communication & organization
  • - Leadership and organizational strategy

Certification

  • Certified Surgical Technology Certification #100277317
  • Basic Life Support Certified

LANGUAGES

Spanish | Native

Timeline

Surgical Technologist

Baylor Scott & White Frisco
06.2024 - Current

New Patient Coordinator

North Texas Institute of Neurology
06.2021 - 06.2024

Office Manager

Breakaway Chiropractic
06.2017 - 06.2021

Assistant Fitness Director

Ultra Body Fitness
05.2016 - 05.2017

MBA - Healthcare Administration

Texas Womens University

Bachelor of Applied Science - Clinical Operations Management

Collin College

Associate of Applied Science - Surgical Technology

Collin College

High School Diploma -

Allen High School