Florencia Szenkman
Fort Lauderdale,FL
Summary
Experienced and energetic server with over seven years of expertise in Japanese fusion, Italian, American, and Mexican cuisine. Proficient in providing exceptional service in a fast-paced, upscale environment to create a delightful experience for guests. A skilled leader with effective communication skills across diverse personality types. Seeking to leverage professional experience and join a team that prioritizes a guest-driven approach to hospitality work.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Lona Cocina Tequileria/ Waves pool bar at The Westin
05.2019 - Current
- Processes guest orders ensuring that all items are prepared properly
- Completes daily and weekly side work requirements prior, during and after shifts
- Handles sections of more than six tables efficiently
- Effectively communicates with kitchen staff regarding customer allergies, dietary needs, and other special requests
- Assists busser in making sure that tables are well maintained and beverages are refilled in a timely manner
Server
RA Sushi
02.2018 - 04.2019
- Performed table side service and present, open and pour wine/sake when serving guests
- Followed all federal, state and local laws, codes and regulations outlined by the RA employee handbook
- Assisted fellow employees when time permitted
- Observed each guests to ensure they were satisfied with the food, beverage and service; responded to additional requests and determined when the meal had been completed
- Took food and beverage orders from guests and entered all items into the POS, thus processing the order in a timely manner
Server
Mamma Mia Italian Ristorante/ Sushi Room Sake Lounge
07.2016 - 02.2018
- Catered events outside of restaurant
- Banquet style dinners
- Trained new waiters and floor staff on guest service expectations, safety procedures, proper food handling, and restaurant protocols
- Oversaw restaurant cleaning at end of shift
- Supervised closing duties, including restocking items and cleanliness
- Greeted guests and patrons personally and on the telephone
Skills
- Ability to work under pressure
- Reliable/flexible schedule
- Excellent communication abilities
- Upbeat, friendly and positive attitude
- Familiarity with POS systems Aloha, Micros, and Toast
- Trained in liquor, wine and food pairings
- Proven ability to up-sell food and bar specials
- Exceptional time management and table maintenance skills
- Capacity to work in a multilingual/multicultural environment
Certification
ServSafe Food Handlers/ Alcohol Safety Certification, July 2024
Timeline
Server
Lona Cocina Tequileria/ Waves pool bar at The Westin
05.2019 - Current
Server
RA Sushi
02.2018 - 04.2019
Server
Mamma Mia Italian Ristorante/ Sushi Room Sake Lounge
07.2016 - 02.2018
ServSafe Food Handlers/ Alcohol Safety Certification, July 2024
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