Florencio Cruz
Plant City,FL
Summary
Skilled HVAC Installer with a track record of enhancing system efficiency and client comfort at Alan’s Air Conditioning. , coupled with a strong ability to manage and motivate teams for peak performance. Achieved significant improvements in installation quality and customer satisfaction, leveraging electrical wiring skills and proactive problem-solving.
Overview
15
15
years of professional experience
Work History
HVAC Installer
Alan’s Air Conditioning
Plant City, FL
03.2021 - Current
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Installed components to improve HVAC system performance.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
- Improved HVAC system efficiency by conducting thorough inspections and identifying areas requiring maintenance or repair.
HVAC Installer
Fairway Heating and Cooling
Tampa, FL
07.2020 - 02.2021
- Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
- Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
- Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
- Located and marked pipe positions, hole passages and duct connections in walls and floors.
- Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
- Increased client comfort levels by appropriately sizing and installing heating, ventilation, and air conditioning systems based on specific needs.
- Facilitated seamless transitions from older HVAC systems to newer models through expert removal of existing equipment and precise installation of replacements.
- Ensured top-quality installations by adhering to local building codes, manufacturer specifications, and industry best practices.
HVAC Technician/installation
I Care Air Care
Wesley Chapel, FL
06.2018 - 02.2020
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
Assistance Manager
Famous Footwear
Plant City, FL
03.2017 - 02.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
Soft Lines Lead
Sears
Lakeland, FL
02.2010 - 02.2017
- Optimized department layout by analyzing sales data and customer preferences to maximize product visibility and accessibility.
- Achieved sales targets through effective merchandising strategies and engaging with customers in a friendly manner.
- Evaluated employee performance regularly, identifying strengths and areas for improvement while developing tailored development plans accordingly.
- Championed company values and culture consistently within the softlines team, fostering a positive work environment that encouraged employee engagement and retention over time.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain positive brand reputation.
- Trained new employees on company policies, product knowledge, and sales techniques to ensure consistent performance across the team.
- Maintained stock levels by coordinating with supply chain partners, ensuring timely deliveries to meet consumer demands consistently.
Education
Massage Therapist -
Everest College
Brandon Fl09.2009
High School Diploma -
Plantcity High School
Plantcity 02.2004
Skills
- System installation
- Ductwork installation
- Electrical wiring
- System troubleshooting
- Electrical safety
- HVAC controls
- Thermostat installation
- System maintenance
- Equipment replacement
- Heating systems
- Indoor air quality
- Unit installation
- Commercial air handling installation
- Duct sizing and design
- Equipment installation
- Soldering
- Package and split systems
Languages
Spanish
Native or Bilingual
Timeline
HVAC Installer
Alan’s Air Conditioning
03.2021 - Current
HVAC Installer
Fairway Heating and Cooling
07.2020 - 02.2021
HVAC Technician/installation
I Care Air Care
06.2018 - 02.2020
Assistance Manager
Famous Footwear
03.2017 - 02.2018
Soft Lines Lead
Sears
02.2010 - 02.2017
Massage Therapist -
Everest College
High School Diploma -
Plantcity High School