Summary
Overview
Work History
Education
Skills
Timeline
Generic

Florencio Espinoza

Strathmore,CA

Summary

Highly motivated Type Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Sales Associate

Autozone
02.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Loaded and unloaded merchandise using ladder and pallet jack.

Commercial Driver

Autozone
02.2021 - Current
  • Delivered wide range of packages in alignment with strict timeframes to local residents and businesses.
  • Complied with service policies and procedures from pick up and loading to drop offs.
  • Took on additional routes during absence of team members.
  • Loaded van efficiently, properly organizing packages depending on route.
  • Liaised with customers regarding packages and deliveries.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Contacted customers to report delayed delivery times.
  • Completed preventive maintenance and mechanical repairs on vehicles.

General Laborer

El Ranchero
08.2018 - 04.2020
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Assisted team members with tasks that require group effort.
  • Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
  • Notified supervisors of defective equipment or material.
  • Participated in safety seminars.
  • Maintained and repaired facilities, equipment and tools.
  • Operated forklift to load and unload materials and equipment on trucks.
  • Multi-tasked on forklifts and improved project completion times.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Mentored Number new employees by providing guidance on safety and proper techniques.

Education

High School Diploma - General

Johanna Boss High School
Stockton, CA
02.2012

Skills

  • Customer Service
  • Dispute Mediation
  • Money Handling
  • Sales Expertise
  • Cash Register Operation
  • Sales Training
  • Guest Relations
  • Stocking and Replenishing
  • Product and Service Sales
  • Time Management
  • Verbal Communication
  • Sales and Marketing
  • Merchandise Display
  • Inventory Tracking
  • Self-Checkout Assistance
  • Product Recommendations
  • Cleaning Techniques
  • Listening Skills
  • Serve Customers
  • Stockroom Organizing
  • Restock Shelves
  • Shrinkage Prevention
  • Returns and Refunds

Timeline

Sales Associate

Autozone
02.2021 - Current

Commercial Driver

Autozone
02.2021 - Current

General Laborer

El Ranchero
08.2018 - 04.2020

High School Diploma - General

Johanna Boss High School
Florencio Espinoza