Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Generic

Florentina Cooper

Starke,FL

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Discrepancy Analyst

HCA
07.2019 - 12.2022
  • Work discrepancy reports for Medicare to determine types of discrepancies and assign appropriate reason codes
  • Organizes work/resources to accomplish objectives and meet deadlines.
  • Enhanced data accuracy by meticulously reviewing and correcting discrepancies in financial records.
  • Reduced error rates through diligent monitoring of transaction data, identifying inconsistencies and irregularities.
  • Strengthened team collaboration through proactive engagement with colleagues to ensure timely resolution of identified discrepancies.
  • Managed high volumes of data with attention to detail, ensuring accurate tracking and resolution of all identified issues.
  • Maintained a high level of professionalism while working under pressure, consistently meeting tight deadlines for discrepancy resolution tasks.

Child and Youth Program Assistant

Dean Hess Child Development Center
04.2018 - 03.2019
  • Delivered high level of care, assistance and supervision to children in compliance with organization's rules and policies.
  • Boosted parent satisfaction through consistent communication regarding their child's progress and achievements.
  • Developed and implemented fun, educational activities for children of varying ages.
  • Managed classroom materials and resources effectively, maintaining an organized space conducive to learning.
  • Fostered a safe and nurturing environment for children to learn, play, and grow in both indoor and outdoor settings.
  • Communicated effectively with children, fellow staff members and parents by utilizing active listening and interpersonal skills.

Discrepancy Analyst

HCA
07.2009 - 08.2012
  • Work discrepancy reports for Medicare to determine types of discrepancies and assign appropriate reason codes
  • Organizes work/resources to accomplish objectives and meet deadlines.
  • Enhanced data accuracy by meticulously reviewing and correcting discrepancies in financial records.
  • Reduced error rates through diligent monitoring of transaction data, identifying inconsistencies and irregularities.
  • Strengthened team collaboration through proactive engagement with colleagues to ensure timely resolution of identified discrepancies.
  • Managed high volumes of data with attention to detail, ensuring accurate tracking and resolution of all identified issues.
  • Maintained a high level of professionalism while working under pressure, consistently meeting tight deadlines for discrepancy resolution tasks.

Court Reporter

Advantage Court Reporters
08.2006 - 08.2008
  • Attend depositions, hearings, proceedings, and other events that require written transcripts
  • Capture spoken dialogue with specialized equipment, including stenography machines, video and audio recording devices
  • Reviewed transcriptions for accuracy in grammar, punctuation, and spelling.
  • Recounted previously recorded information to provide reference for proposed question or subject matter.
  • Produced written transcripts of verbal communications.
  • Utilized stenography machinery, audio, and visual devices and specialty equipment to record legal transcripts.
  • Prepared witness, discovery, pleading, trial and exhibit binders for oral argument and depositions.

Education

Associate of Science - Nursing

Santa Fe College
Gainesville, FL
05.2024

Occupational Degree - Court Reporting

Stenotype Institute
05.2006

Skills

  • Vitals monitoring
  • Clear Patient Communication
  • Catheter Care
  • Strong teamwork
  • Collaborative Teamwork Abilities
  • Task Prioritization
  • Patient Assessments
  • Patient Monitoring
  • Medication Administration
  • Direct Patient Care
  • Medication and IV administration
  • Documentation

Volunteer Experience

  • Classroom Aide, Camp Humphreys Elementary, 11/2016 - 06/2017, Assisted teachers with classroom management and document coordination to maintain positive learning environment, facilitated small group instruction for struggling learners under the guidance of lead teachers, set up visual aids, equipment, and classroom displays to support teacher's lesson delivery, enhanced students' learning experiences by providing individualized support and assistance during class activities, cleaned and maintained classroom space to promote environment conducive to students' success.
  • Event Planner, 3-2 A Co. FRG, 10/2012 - 10/2015, Coordinated schedules and timelines for events, brainstormed and implemented creative event concepts and themes, coordinated with participating vendors during event planning, managed event logistics and operations, adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.

Certification

BLS [November 2022]

Timeline

Discrepancy Analyst

HCA
07.2019 - 12.2022

Child and Youth Program Assistant

Dean Hess Child Development Center
04.2018 - 03.2019

Discrepancy Analyst

HCA
07.2009 - 08.2012

Court Reporter

Advantage Court Reporters
08.2006 - 08.2008

Associate of Science - Nursing

Santa Fe College

Occupational Degree - Court Reporting

Stenotype Institute

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Florentina Cooper