Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Florida Torres

Carrollton

Summary

Certified Phlebotomist well-versed in venipuncture and capillary puncture. Detail-oriented and committed to maintaining thehighest quality of patient care standards. Who is also a mother and wants to teach her daughter the importance of work ethic.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Pharmacy Tech Trainee

Texas Star Pharmacy
07.2021 - 11.2022
  • Answered incoming phone calls and addressed questions from patients and healthcare providers.
  • Reviewed and verified patients' information and insurance provider information.
  • Communicated with patients to collect information about prescriptions and medical conditions,and arranged consultations with pharmacists.
  • Collected co-payments or full payments from patients.
  • Assisted with filling over 35 prescriptions daily.

Pharmacy Clerk

Texas Star Pharmacy
12.2020 - 07.2021
  • Processed payments, returns and exchanges using pharmacy POS system to accurately manage transactions.
  • Confirmed customer information and insurance eligibility for prescriptions.
  • Stocked shelves with medications and other pharmacy items for consistent availability.
  • Answered customer questions regarding prescribed medications, over-the-counter products, and insurance coverage.

Crew Team Member

Chipotle Mexican Grill
06.2020 - 12.2020
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.

Education

Phlebotomy Training Specialist
Richards, TX
08.2023

High School Diploma -

Hebron High School
Carrollton, TX
05.2021

Skills

  • Active listening
  • Compassion
  • Empathy
  • Dependability
  • Problem-solving
  • Self motivation

Certification

  • CPT- Certified Phlebotomy Technician
  • CPR-(Core CPR Solutions)

Languages

Spanish
Native or Bilingual
American Sign Language
Limited Working

Timeline

Pharmacy Tech Trainee

Texas Star Pharmacy
07.2021 - 11.2022

Pharmacy Clerk

Texas Star Pharmacy
12.2020 - 07.2021

Crew Team Member

Chipotle Mexican Grill
06.2020 - 12.2020

Phlebotomy Training Specialist

High School Diploma -

Hebron High School

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Florida Torres