Summary

Overview

Work History

Education

Skills

Timeline

Floridalma Reyes

Fort Worth,TX

Summary

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

16

16

years of professional experience

Work History

Restaurant Manager

La PLaya Maya

03.2007 - 02.2023

Re-enforced customer service best practices to all staff.
Trained all new Cashiers/ Hostesses/ Servers/ Bartenders/ Bus-boys.
Increased restaurant revenue by optimizing table turnover rates and enhancing a friendlier and welcoming environment to all customers and employees.
Oversaw inventory management processes. Received all bar and kitchen products.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Managed staff schedules and maintained adequate coverage for all shifts.
Oversaw food preparation and monitored safety protocols.
Verified prepared food met standards for quality and quantity before serving to customers.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

GED -

Adult Education

Fort Worth, TX

Skills

Staff Management
Customer Engagement
Quick learner
Customer-Oriented
Adaptable

Supervisory Skills
Problem Solving
Effective Communication
Reliable and Responsible

Timeline

Restaurant Manager

La PLaya Maya

03.2007 - 02.2023

GED -

Adult Education