Florin Aftene
Alexandria,LA
Summary
Dedicated and result-driven professional with over 13 years of successful management experience in the restaurant industry, overseeing multimillion-dollar businesses and multi-store operations up to the regional level. Proven ability to lead teams, increase profitability, and drive operational excellence. Seeking opportunities to apply expertise and mathematical background to contribute to the success of a dynamic organization. Extensive experience in supervising and guiding teams, with a strong focus on collaboration and achieving results while adapting to changing needs. Skilled in team leadership, conflict resolution, and process improvement, ensuring efficient operations and high performance. Reliable and flexible, consistently delivering quality outcomes in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Overnight Department Supervisor
Lowes Home Improvment
04.2024 - Current
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Managed team of 7-12 employees, delegated tasks and held each employee accountable for completing assignments.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
GM
AAFES Exchange
11.2023 - 04.2024
- Created incentive programs to motivate staff members to exceed expectations in their roles.
- Administered employee discipline through verbal and written warnings.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Fostered a positive work environment to improve team morale and productivity levels.
- Delivered exceptional customer experiences through personalized service offerings tailored to individual preferences.
- Reduced costs with thorough budget analysis and strategic financial planning.
- Streamlined operations for increased efficiency by identifying areas of improvement in workflow processes.
Area Manager of Operations
Panda Express Restaurant Group
05.2017 - 09.2023
- Provided guidance regarding strategic decisions impacting long-term plans or objectives of the organization.
- Developed service and sales strategies to improve retention and revenue.
- Developed annual budgets based on forecasted revenue targets set by senior management.
- Reviewed marketing campaigns and associated materials prior to release in order to ensure accuracy of messaging and brand consistency.
- Recruited, interviewed and hired qualified staff for open positions.
- Analyzed financial data such as budget reports, sales records, profit and loss statements. to identify areas for improvement or growth potential.
- Collaborated with other departments such as IT, HR, Accounting and Finance in order to coordinate efforts across teams in pursuit of common goals.
- Led a team of professionals, fostering a collaborative environment to achieve company goals.
- Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
Education
Master of Science - Mathematics
Western Kentucky University
Bowling Green, KY05-2017
Master of Science - Mathematics
Northwestern State University of Louisiana
Natchitoches, LA05-2015
Skills
- Corporate Communications
- Organizational Development
- Human Resources Management
- Operations Management
- Business Analysis
- Account Management
- Advertising and Marketing
- Financial Administration
- Workflow Planning
- Project Management
- Budget Analysis
- Market Analysis
- Data Review
- Team Training and Development
- Customer Service
- Workplace Safety
- Problem Resolution
- Problem-Solving
Accomplishments
- Supervised team of 45-50 staff members.
- Documented and resolved staffing issues which led to overall increase in bottom line and costumer service.
- Resolved product issue through consumer testing.
Languages
Romanian
Native or Bilingual
Italian
Native or Bilingual
Spanish
Limited Working
Timeline
Overnight Department Supervisor
Lowes Home Improvment
04.2024 - Current
GM
AAFES Exchange
11.2023 - 04.2024
Area Manager of Operations
Panda Express Restaurant Group
05.2017 - 09.2023
Master of Science - Mathematics
Western Kentucky University
Master of Science - Mathematics
Northwestern State University of Louisiana
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