Florin Suteu
Concord,United States
Summary
Ability and Knowledge to work in business area as with my 4 year degree in Business Management. In the past Hardworking Pharmacy Technician with full certifications and advanced knowledge of pharmaceuticals. Leverages talents in counting, packaging and securing drugs to deliver exceptional and fully compliant pharmacy support. Attentive to detail and exceptional at multitasking. Excellent experience on customer service and kindly solving any problems with dignity and respect.
Overview
5
5
years of professional experience
Work History
Branch Banker
State Employee Credit Union
02.2025 - Current
- Processed members transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted members in identifying financial needs, recommending suitable products and services.
- Managed daily branch operations, maintaining high standards of customer service and professionalism.
- Developed strong relationships with members, enhancing customer loyalty and retention rates.
- Monitored account activity to detect fraudulent transactions and prevent potential losses.
- Analyzed customer feedback to identify areas for service improvement and implement solutions effectively.
- Delivered exceptional service through effective communication skills, empathy towards members'' needs, problem-solving abilities, and attention to detail in daily tasks.
Assistant Manager
Lacoste
07.2024 - 08.2025
- Oversaw daily operations, ensuring adherence to company policies and procedures.
- Trained staff on best practices and operational standards to enhance performance.
- Developed schedules to optimize workforce efficiency and meet service demands.
- Collaborated with management to identify process improvements and implement solutions.
- leadership
PHARMACY TECHNICIAN
NHS Human Services
02.2021 - 09.2022
- Professional filling of prescriptions (right medications, right dosage, right amount)
- Ordering medications and supplies using applicable technology
- Filled prescriptions by retrieving, counting and dispensing pharmaceuticals.
- Adhered to company policy regarding good faith dispensing during prescription dispensing activities.
- Resolved customer issues and answered questions to deliver positive customer experience.
- Inventory Control (maintaining a lean inventory)
- Provide outbound therapy/medication adherence checkups
Education
BACHELOR OF ARTS - BUSINESS INTERNATIONAL MANAGEMENT
University Of Suffolk
04.2024
ASSOCIATE OF ARTS - NURSING PRACTICE
NHS
11.2020
Skills
- Team communication and teamwork
- Ability to work under pressure and take initiative
- Meeting deadlines
- Fast learner and quick to adapt to change
- Customer service skills and experience
- IT skills including MicroSoft
- Punctuality and timekeeping
- Ability to lead teams
- Prescription processing
- Medication compounding
- Team leadership
- Patient counseling
- Drug inventory control
- Insurance verification
- Insurance billing
- Pharmacy operations
Timeline
Branch Banker
State Employee Credit Union
02.2025 - Current
Assistant Manager
Lacoste
07.2024 - 08.2025
PHARMACY TECHNICIAN
NHS Human Services
02.2021 - 09.2022
ASSOCIATE OF ARTS - NURSING PRACTICE
NHS
BACHELOR OF ARTS - BUSINESS INTERNATIONAL MANAGEMENT
University Of Suffolk
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