Florisbella Hernandez
Miami,FL
Summary
Conscientious professional in residential and commercial cleaning, known for being highly productive and efficient in task completion. Possess specialized skills in time management, and organization. Excel in communication, adaptability, and problem-solving to ensure top-notch service delivery. Motivated and efficient professional specializing in cleaning and maintenance.
Flexible and accustomed to wide range of cleaning products and methods. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Housekeeper
St Regis Hotel
Bal Harbour, FL
06.2020 - Current
- Implemented cost-saving measures to reduce operational costs without compromising quality standards.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
Housekeeper
One Bal Harbour,
Miami, FL
08.2019 - Current
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Interacted pleasantly with clients and guests when performing daily duties.
- Organized closets with hangers for guests' clothing items.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
Education
Some College (No Degree) -
UNAH
TegucigalpaSkills
- Ergonomics and safety training
- Safe cleaning with chemicals
- Dusting
- Cleaning techniques
- Deep cleaning
- Restroom detailing
- Linen replacement
- Equipment operation
- Cleaning methods
- Dish preparation
- Interior and exterior cleaning
- Staff training
- Commercial and residential cleaning
- Ironing and folding
- Watering plants
- Mopping and buffing floors
- Kitchen cleaning
- Inventory control
- Multitasking and organization
Languages
Spanish
Native/ Bilingual
English
Elementary
REFERENCES
- Elvira Guzman 770 416 3020
- Claribel Hernandez 786 356 8299
- Maria Escobar 772 277 3011
- Andrea Alvarado 786 833 1379
Timeline
Housekeeper
St Regis Hotel
06.2020 - Current
Housekeeper
One Bal Harbour,
08.2019 - Current
Some College (No Degree) -
UNAH