Florisea Orozco
Moreno Valley,CA
Summary
Expertise includes Supervising community program resources and necessary referrals to support my team support parent and family needs. Excellent peer coaching, communication and relationship-building skills. Caring, compassionate and hardworking. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Parent Partner Supervisor
Star View Community Svc
05.2019 - Current
- Helped my team develop coping skills and plans for routine and crisis situations.
- Coordinated and managed agency referrals to get parents additional resources.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained professional, organized, and safe environment for employees.
- Communicated clearly with employees, to keep everyone on same page and working toward established team goals.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
Education
GED -
HSE
Anaheim CA01.2019
Skills
- Documentation Preparation
- Networking Skills
- Peer Coaching
- Case Management
- Community Outreach
- Written and Verbal Communication
- Interviewing Skills
- Staff Oversight
- Service Planning
- Task Prioritization
- Written Communication
- Remote Office Availability
- Cultural Awareness
- Good Telephone Etiquette
- Quality Assurance
- Customer Relations
- Client Needs Assessments
- Client Meetings
- Emotional Support
- Parent Outreach
- Family Reunification
- Program Operations
- Behavior Modeling
- Wellness Checks
- Community Outreach Programs
- Foster Parent Support
- Crisis Situations
- Behavioral Support
- Maintain Case Files
Additional Information
I am certified in SB803 and have been recognized for my job skills. I have also supervised my team for over 2 years. In addition, I am knowledgeable about NAMI's educational programs that advocate for individuals and families affected by mental illness, and I operate a toll-free helpline. I would be thrilled to have the opportunity to work for such an incredible organization.
Languages
Spanish
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Parent Partner Supervisor
Star View Community Svc
05.2019 - Current
GED -
HSE
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