Florita Salazar
Tracy,CA
Summary
Dynamic and results-driven professional with a proven track record at ACE Cash Express Inc., where I significantly reduced loan approval times and exceeded monthly sales targets. Expert in customer service and data entry, I excel in office administration and bilingual communication, ensuring efficient and effective client interactions.
Overview
8
8
years of professional experience
Work History
Administrative Assistant/Finance & Insurance
Tracy Motorsports
Tracy, CA
04.2023 - Current
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Implemented innovative financing solutions to secure favorable funding terms for clients.
- Provided expert advice on insurance options, tailoring coverage plans to suit individual client requirements.
Loan Specialist
ACE Cash Express Inc.
Tracy, CA
01.2017 - 02.2019
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Enhanced customer satisfaction levels with clear communication and timely follow-ups on loan applications.
- Consistently met or exceeded monthly sales targets, contributing significantly to the department''s success.
- Resolved complex issues related to existing loans, effectively retaining clients while addressing concerns promptly.
Receptionist
FSI Fencing
San Jose, CA
02.2016 - 05.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
High School Diploma -
East Side Union High School
San Jose, CA06.2012
Skills
- Customer Service
- Data Entry
- Office Administration
- Microsoft Word
- File Organization
- Documentation And Reporting
- Bilingual (Spanish)
- Telephone Etiquette
- Loan Origination
Timeline
Administrative Assistant/Finance & Insurance
Tracy Motorsports
04.2023 - Current
Loan Specialist
ACE Cash Express Inc.
01.2017 - 02.2019
Receptionist
FSI Fencing
02.2016 - 05.2018
High School Diploma -
East Side Union High School