Develop widely in the area of sales and customer service, provide comprehensive support and obtain excellent results in meeting the goals of the organization.
Overview
26
26
years of professional experience
Work History
Substitute Assistant
School District 49
01.2025 - Current
Function: Substitute assistance in different areas of the School where they need support in activities, both: Early Education of children < Lunch monitor, nutrition, speed crossing, technical library.
Collaborated with staff to ensure a safe and productive classroom environment for all students.
Assisted teachers in classroom management and daily activities to support student learning.
Engaged in professional development opportunities to enhance skills and educational techniques.
Assisted students with special needs, providing tailored support and fostering inclusivity within the classroom.
Medical Sales Representative
Abbott Laboratory
01.2018 - 03.2022
Function: Visit to different Medical Specialties, Monitor at the point of sale, the presence of the therapeutic range of the Lab and mainly the promotional product of the assigned line Abbott Nutrition. Coordination of events, talks, plenaries, congresses, scientific conferences, symposia.
Constant promotion and visits, placements, promotion of all products Leader of the lab and the assigned line. Negotiations with public and private entities, tenders, governance Health.
Developed and maintained strong relationships with healthcare professionals to drive product awareness.
Conducted comprehensive product presentations and demonstrations to educate clients on new medical technologies.
Collaborated with cross-functional teams to strategize effective sales approaches and market penetration.
Analyzed market trends and competitor activity to refine sales strategies and enhance product positioning.
Mentored junior representatives, providing training on product knowledge and sales techniques for improved performance.
Implemented targeted marketing campaigns resulting in increased engagement with key accounts and stakeholders.
Delivered exceptional customer service, addressing inquiries and resolving issues promptly to ensure client satisfaction.
Monitored inventory levels and coordinated with supply chain teams to ensure timely product availability for clients.
Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
Boosted sales performance through effective negotiation skills, customizing pricing plans according to client budgets while maintaining profitability.
Medical Visitor
Laboratories Ronava
01.2011 - 01.2016
Function: Visit to different Medical Specialties , Monitor at the Point of Sales the presence of the therapeutic range of the lab and Mainly of the Product in Promotion.
Coordination of Events Talks, Plenaries, Symposia, Scientific Conferences, Congresses etc. Visits to Drug Stores, Placements, Returns, Collections, Constant Promotion of all the leading products of the Lab, Negotiations with Public and Private Entities Tenders, Governance Health, Social Security.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Commercial Representative
Biotech Laboratories
01.2005 - 01.2011
Function: Visit to different Pharmacies and Specialist Doctors, Large Negotiations with potential pharmacies and Pharmacy Chains of the assigned areas and Brick, Visits to main drugstores, collections, returns, negotiations, placements of new products, management of telemarketing operators in the impulse of determined product to maintain the sale at levels according to the scheduled goal.
Coordination of product talks aimed at assistants and regents of pharmacies.
Monitoring of the Sales Processes of the Consumer Division
Ensure the correct placement of POP material alluding to the brands.
Sales Representative
Race Drug Store
01.2004 - 01.2005
Function: The Sales Representative is responsible for attending to the Pharmacies in all the functions that the client requires such as: service orders, sales claims and information on everything that concerns the company, Collections, Returns.
Medical Visitor
Laboratories SCHERING DE VENEZUELA
01.2000 - 01.2003
Function: Visit of pharmacies and Medical Specialists in Gynecology, Family Planning, Occupational, General; to promote the range of products assigned.
Education
Associate of Applied Science - Industrial Chemist
Universidad Rodolfo Loero Arismendi
University Rodolfo Loero Arismendi
07-2001
Associate of Applied Science - Announcer
U.C. V Faculty of Humanities And Education
University Rodolfo Loero Arismendi
07-2001
Skills
Strong organization
Student engagement
Adaptable mindset
Creativity and innovation
Cultural sensitivity
Instructional skills
Organization skills
Teamwork
Teamwork and collaboration
Problem-solving
Time management
Attention to detail
Multitasking and organization
Problem-solving abilities
Multitasking
Reliability
Critical thinking
Organizational skills
Team collaboration
Creative thinking
Active listening
Effective communication
Adaptability and flexibility
Verbal and written communication
Decision-making
TRAINING COURSES
- SALES TRAINING I and II Dorh Organizational Development and HR
- EFFECTIVE CUSTOMER INTERACTION DORH Organizational Development and HR
- NLP Applied to Sales Dorh Organizational Development and HR
- PUBLIC SPEAKING, LEADERSHIP, CUSTOMER SERVICE. New Acropolis