Floserfida Williams
Irmo,SC
Summary
Service-oriented and responsible with good understanding of real estate practices and financial regulations. Well-versed in the complete mortgage process from the front end to servicing. Well-organized and detail-oriented with systematic approach.
Overview
23
23
years of professional experience
Work History
Senior Underwriter
loanDepot
01.2021 - 10.2022
- Utilized understanding of underwriting guidelines to keep work in line with government regulations and company requirements to maintain 90% quality pass rates
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards.
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information.
- Conducted comprehensive analysis and evaluated risk to control underwriting loss.
- Used authority to decide whether to accept, reject or suggest modifications to application proposals.
- Sole underwriter for most successful sales team in Midwest region
Senior Underwriter
Discover Home Loans
12.2019 - 01.2021
- Validate loan documentation against product criteria
- Collaborate with management to confirm a smooth process between underwriting and processing
- Review the loan documents for any red flags and use the tools provided to prevent fraudulent activity such as LexisNexis
- Maintain all department production and quality goals while consistently making 90% service goals
- Applied knowledge of underwriting guidelines to maintain compliance with applicable regulations and company standards
- Supported review, acceptance or denial of new or renewal business after carefully reviewing all information
Quality Assurance Analyst
PHH Mortgage
01.2011 - 12.2017
- Full quality control review of HARP loans that consisted of income, assets, title and appraisal of the loan
- Reported any findings to the business so the issue can be remedied immediately
- Reviewed the repurchase report to identify root causes and way to be more efficient
- Validated products with investor guidelines as well as company standards to ensure compliance
- Lead analyst in developing targeted review audits by establishing the process and training a team of 12 on how to review the loans.
- Set expectations for upper management's remediation time
- Developed a more efficient process for the full file review
- Reviewed audits completed by vendors to assure they are being completed correctly
- Reviewed all documents to confirm no fraudulent activity was taking place
Homeowners Assistance Team Underwriter/Analyst
PHH Mortgage
01.2009 - 01.2011
- Underwrote files that consisted of credit, income, assets according to the investor guidelines
- Coordinated Fannie Mae QC audits and was the senior HSSN (FNMA's system) Analyst
- Handled escalated request and coordinated internal task such as escrow, title search, trustee approval and foreclosure proceedings in a timely manner
- Analyzed accounts to solve various issues such as missing payments, escrow analysis, delinquencies, reporting and confirmed proper coding on the loans
- Spearheaded the creation of the HAMP department by establishing the processes and training individuals on the system and requirements for the HAMP modifications
- Supervised the communication between PHH and FNMA regarding the processing, reporting and correction of any errors for the loans to be transferred to FNMA correctly
Senior Mortgage Loan Processor
PHH Mortgage
01.2002 - 01.2009
- Met strict closing dates while communicating effectively with all parties involved and exceeded service requirements
- Maintained good work ethic in a highly stressful environment and exhibited a strong sense of urgency to get things completed with the required time
- Reviewed financial statements and contacted institutions and customers to clarify details
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process
- Analyzed borrower credit reports and income statements to verify accuracy
- Communicated with originator and applicant concerning progress of loan file
- Upheld complete confidentiality of all submitted information according to release guidelines
- Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues
- Verified credit histories, personal references and employment backgrounds for each applicant
- Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants
- Processed mortgage loan applications accurately and successfully for over 6 years
Investor Accountant
PHH Mortgage, Cendant Mortgage
02.2000 - 01.2002
- Recorded all wires sent to Freddie Mac and Ginnie Mae
- Handled day-to-day accounting processes to drive financial accuracy
- Gathered financial information, prepared documents, and closed books
- Reconciled accounts and reviewed expense data, net worth, and assets
- Used advanced software to prepare documents, reports, and presentations
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues
- Maintained integrity of general ledger and chart of accounts
- Tracked funds, prepared deposits and reconciled accounts
- Collaborated with accounting manager to comply with governing bodies and limit regulatory risks
Education
Associates - Science
Camden County College
Blackwood, NJ05.2021
High School Diploma -
Pemberton Township High School
Pemberton06.1997
Skills
- Time Management
- Data Collection
- Developing Policies
- Risk Evaluations
- Quality Assurance
- Guidelines Knowledge
- Policy Development
- Risk Assessments
- Quality Control
- Analyzing Data
- MS Office
Timeline
Senior Underwriter
loanDepot
01.2021 - 10.2022
Senior Underwriter
Discover Home Loans
12.2019 - 01.2021
Quality Assurance Analyst
PHH Mortgage
01.2011 - 12.2017
Homeowners Assistance Team Underwriter/Analyst
PHH Mortgage
01.2009 - 01.2011
Senior Mortgage Loan Processor
PHH Mortgage
01.2002 - 01.2009
Investor Accountant
PHH Mortgage, Cendant Mortgage
02.2000 - 01.2002
Associates - Science
Camden County College
High School Diploma -
Pemberton Township High School
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