FLOSSIE RIESNER
CONSULTANT
San Diego,CA
Summary
Dynamic Dental Practice Management Consultant with a proven track record at Riesner, Black and Bass DDS. Expert in operations management and staff training, I enhance patient satisfaction and drive revenue growth through data-driven strategies and effective communication. Committed to improving practice efficiency and fostering strong patient-provider relationships.
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Coordinate admission and discharge of patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
40
40
years of professional experience
Work History
Dental Practice Management Consultant
Self Employed Services
11.1999 - Current
- Championed patient-centered care initiatives within client practices, resulting in improved patient satisfaction ratings and stronger relationships between patients and healthcare providers.
- Implemented robust reporting systems that provided accurate insights into the performance metrics of client practices.
- Developed actionable growth plans to help practices reach their full potential, resulting in increased revenue streams.
- Improved practice efficiency by streamlining operations and implementing time-saving strategies.
Dental Office Manager
Riesner, Black and Bass DDS
06.1985 - 11.1999
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Arts - Mathematics
Temple University School of Liberal Arts
Philadelphia, PAMaster of Arts - Mathematics
Temple University School of Liberal Arts
Philadelphia, PASkills
- Staff training and development
- Data-driven decision making
- Operations management
- Human resources management
- Teamwork
- Customer service
- Attention to detail
- Multitasking Abilities
- Reliability
- Effective communication
Accomplishments
- Collaborated with team of 24 in the development of Riesner, Black and Bass DDS dental practice.
Timeline
Dental Practice Management Consultant
Self Employed Services
11.1999 - Current
Dental Office Manager
Riesner, Black and Bass DDS
06.1985 - 11.1999
Bachelor of Arts - Mathematics
Temple University School of Liberal Arts
Master of Arts - Mathematics
Temple University School of Liberal Arts
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