Flossie Swaner
Pahrump,NV
Summary
Proven Endoscopy Technician with extensive experience at North Alabama Medical Center, excelling in patient care and endoscopic procedures. Demonstrated expertise in Flexible Endoscope Use and exceptional teamwork, significantly enhancing patient satisfaction and procedure efficiency. Committed to maintaining high-level disinfection standards, contributing to a safe and effective treatment environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Endoscopy Technician
North Alabama Medical Center
02.2024 - 07.2024
- Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
- Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
- Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
- Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Prepared patients for procedures to assist doctors, nurses and support staff.
- Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
- Transferred scopes to appropriate department for repairs and maintenance.
- Ensured timely completion of endoscopic procedures by effectively assisting physicians with scope insertions, biopsies, and polypectomies.
- Demonstrated commitment to continuous improvement initiatives within the department, participating in regular staff meetings focused on enhancing performance standards.
- Assisted doctors, nurses and support staff by preparing for patient procedures.
- Assisted medical staff by preparing patients for procedures.
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Streamlined workflow within the endoscopy unit by effectively coordinating room schedules and ensuring prompt turnaround times between procedures.
- Verified proper stocking and readiness of day surgery and operating rooms by ordering equipment and supplies for upcoming procedures.
- Assisted with transportation of scopes for repairs and maintenance.
- Prepared patients for procedures by measuring vital statistics and applying necessary monitoring equipment.
- Handled setup and maintenance of patient charts, recording all information while maintaining confidentiality.
- Enhanced efficiency in the endoscopy suite by diligently preparing rooms and equipment for procedures.
- Ambulated and assisted patients before and after procedures.
- Prepared for upcoming procedures by effectively setting up and tearing down rooms.
- Kept detailed track of inventory levels and placed orders for new supplies.
- Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Elevated overall patient satisfaction scores by consistently delivering exceptional customer service in a high-stress environment.
- Closely followed surgical schedules to sanitize and asses recovery rooms.
- Setup patient charts and documented information while ensuring confidentiality.
- Maintained up-to-date knowledge on industry best practices through ongoing professional development opportunities and training seminars.
- Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies for upcoming procedures.
- Collaborated with physicians and nurses to develop and implement patient care plans.
- Retrieved and disposed of specimens according to established protocols.
- Documented patient information according to established procedures.
- Cleaned and disinfected endoscopic equipment and scopes according to infection control guidelines and standards.
- Assisted physicians in performing upper and lower gastrointestinal examinations, esophageal dilation and biliary stent placements.
- Optimized patient scheduling and flow, reducing wait times and improving patient experience.
- Improved procedure efficiency with thorough cleaning and disinfection of endoscopy equipment.
- Ensured functionality and readiness of endoscopy equipment, minimizing downtime and delays.
- Assisted in collection of biopsy samples for further analysis, contributing to accurate diagnoses.
- Contributed to positive patient outcomes by assisting in detection and treatment of gastrointestinal diseases.
- Maintained detailed records of equipment usage and maintenance, ensuring compliance with health regulations.
- Increased patient satisfaction by providing compassionate care and clear communication before and after procedures.
- Contributed to departmental audits to identify areas for improvement in patient care and safety.
- Reduced procedure times by efficiently setting up and breaking down procedure rooms.
- Facilitated smooth workflow by organizing and preparing endoscopy suite for upcoming procedures.
- Facilitated training sessions for new technicians, improving team skills and performance.
- Consistently adhered to strict privacy and ethical standards, maintaining patient confidentiality.
- Collaborated with healthcare professionals to plan and execute endoscopic procedures, ensuring patient safety and comfort.
- Participated in team meetings to discuss process improvements, enhancing overall department efficiency.
- Supported physicians during endoscopic procedures, ensuring high-quality patient care.
- Implemented best practices for infection control, safeguarding patient health.
- Streamlined inventory management process, ensuring availability of necessary supplies.
- Conducted sterilization of endoscopic instruments, reducing risk of infections.
- Enhanced patient comfort and safety by meticulously preparing and maintaining endoscopy equipment before procedures.
- Enhanced team knowledge by participating in educational workshops, staying current with latest endoscopic techniques.
- Interviewed patients to obtain consent and record drug allergies prior to pre-procedure drug administration.
- Safeguarded patient privacy by adhering to strict HIPAA guidelines when handling sensitive medical information.
- Supported positive patient experiences by addressing concerns, answering questions, and offering compassionate guidance throughout the procedure process.
- Setup and tore down patient roots to clean up past procedures and prepare for upcoming appointments.
- Sanitized and assessed recovery rooms while following all surgical schedules.
- Coordinated and maintained patient charts by recording information and ensuring confidentiality.
- Contributed to quality assurance initiatives by regularly monitoring inventory levels and promptly reordering necessary supplies.
- Supported physicians and nursing staff during procedures.
- Handled transfers of scopes to various departments for maintenance and routine repairs.
- Ensured compliance with all regulatory guidelines governing endoscopy practice by consistently following strict protocols for sterilization, equipment maintenance, and patient safety measures.
- Completed tasks to assist medical staffs during procedures.
Medical Assistant
North Alabama Medical Center
05.2021 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
Endoscopy Technician/ Front Desk
North Alabama Medical Center
06.2018 - 10.2020
- Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
- Set up endoscopy suites with equipment and supplies needed for procedures.
- Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
- Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
- Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
- Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
- Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
- Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
- Transferred scopes to appropriate department for repairs and maintenance.
- Prepared patients for procedures to assist doctors, nurses and support staff.
- Reduced risk of infection through meticulous cleaning, disinfection, and maintenance of endoscopes and accessories.
- Ensured timely completion of endoscopic procedures by effectively assisting physicians with scope insertions, biopsies, and polypectomies.
- Supported physicians and nursing staff during procedures.
- Assisted medical staff by preparing patients for procedures.
- Demonstrated commitment to continuous improvement initiatives within the department, participating in regular staff meetings focused on enhancing performance standards.
- Assisted doctors, nurses and support staff by preparing for patient procedures.
- Handled transfers of scopes to various departments for maintenance and routine repairs.
- Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Streamlined workflow within the endoscopy unit by effectively coordinating room schedules and ensuring prompt turnaround times between procedures.
- Verified proper stocking and readiness of day surgery and operating rooms by ordering equipment and supplies for upcoming procedures.
- Prepared patients for procedures by measuring vital statistics and applying necessary monitoring equipment.
- Assisted with transportation of scopes for repairs and maintenance.
- Handled setup and maintenance of patient charts, recording all information while maintaining confidentiality.
- Enhanced efficiency in the endoscopy suite by diligently preparing rooms and equipment for procedures.
- Ambulated and assisted patients before and after procedures.
- Prepared for upcoming procedures by effectively setting up and tearing down rooms.
- Kept detailed track of inventory levels and placed orders for new supplies.
- Adhered to safety procedures during cleaning, disinfecting and sterilizing endoscopes and related equipment.
- Elevated overall patient satisfaction scores by consistently delivering exceptional customer service in a high-stress environment.
- Setup patient charts and documented information while ensuring confidentiality.
- Closely followed surgical schedules to sanitize and asses recovery rooms.
- Maintained up-to-date knowledge on industry best practices through ongoing professional development opportunities and training seminars.
- Prepared day surgery and operating rooms for patients by ordering and stocking equipment and supplies for upcoming procedures.
- Delivered comprehensive post-procedure instructions to patients, reinforcing important details such as follow-up appointments and self-care practices.
- Ensured compliance with all regulatory guidelines governing endoscopy practice by consistently following strict protocols for sterilization, equipment maintenance, and patient safety measures.
- Ordered supplies efficiently to maintain optimal stock levels for projected operational demands.
- Completed tasks to assist medical staffs during procedures.
- Aided in the prevention of complications during procedures by closely monitoring vital signs and alerting physicians to any abnormalities or concerns.
- Contributed to quality assurance initiatives by regularly monitoring inventory levels and promptly reordering necessary supplies.
- Sanitized and assessed recovery rooms while following all surgical schedules.
- Coordinated and maintained patient charts by recording information and ensuring confidentiality.
- Checked inventory levels and placed supply orders.
- Supported positive patient experiences by addressing concerns, answering questions, and offering compassionate guidance throughout the procedure process.
- Setup and tore down patient roots to clean up past procedures and prepare for upcoming appointments.
- Safeguarded patient privacy by adhering to strict HIPAA guidelines when handling sensitive medical information.
- Interviewed patients to obtain consent and record drug allergies prior to pre-procedure drug administration.
- Assisted in collection of biopsy samples for further analysis, contributing to accurate diagnoses.
- Optimized patient scheduling and flow, reducing wait times and improving patient experience.
- Implemented best practices for infection control, safeguarding patient health.
- Facilitated training sessions for new technicians, improving team skills and performance.
- Improved procedure efficiency with thorough cleaning and disinfection of endoscopy equipment.
- Contributed to positive patient outcomes by assisting in detection and treatment of gastrointestinal diseases.
- Contributed to departmental audits to identify areas for improvement in patient care and safety.
- Enhanced patient comfort and safety by meticulously preparing and maintaining endoscopy equipment before procedures.
- Conducted sterilization of endoscopic instruments, reducing risk of infections.
- Collaborated with healthcare professionals to plan and execute endoscopic procedures, ensuring patient safety and comfort.
- Supported physicians during endoscopic procedures, ensuring high-quality patient care.
- Facilitated smooth workflow by organizing and preparing endoscopy suite for upcoming procedures.
- Increased patient satisfaction by providing compassionate care and clear communication before and after procedures.
- Streamlined inventory management process, ensuring availability of necessary supplies.
- Ensured functionality and readiness of endoscopy equipment, minimizing downtime and delays.
- Enhanced team knowledge by participating in educational workshops, staying current with latest endoscopic techniques.
- Participated in team meetings to discuss process improvements, enhancing overall department efficiency.
- Reduced procedure times by efficiently setting up and breaking down procedure rooms.
- Consistently adhered to strict privacy and ethical standards, maintaining patient confidentiality.
- Documented patient information according to established procedures.
- Cleaned and disinfected endoscopic equipment and scopes according to infection control guidelines and standards.
- Assisted physicians in performing upper and lower gastrointestinal examinations, esophageal dilation and biliary stent placements.
- Retrieved and disposed of specimens according to established protocols.
Education
GED -
Western High School
Las Vegas, NV05.1991
Skills
- Flexible Endoscope Use
- Patient preparation
- Measuring vital signs
- Biopsy Handling
- Endoscopic Procedures
- High-Level Disinfection
- Patient Care
- Preparing specimens
- Direct Patient Care
- Educating patients
- Sterilization techniques
- Infection control standards
- Patient Positioning
- Specimen Collection
- HIPAA
- Anatomy knowledge
- Transporting patients
- Patient records administration
- Room preparation
- File and records maintenance
- Specimen Preparation
- Administering Medications
- Procedure Assistance
- Equipment Maintenance
- Records Management
- Scope Troubleshooting
- Instrument care
- Endoscope Reprocessing
- Endoscopy Room Setup
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Safety checking
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Excellent Communication
- Organizational Skills
- Reliability
- Active Listening
- Adaptability and Flexibility
- Decision-Making
- Effective Communication
- Relationship Building
- Self Motivation
- Task Prioritization
- Goal Setting
- Professionalism
- Patient transportation
- Safety Monitoring
- Basic Life Support for Health Care Providers (BLS)
- Procedure Support
Certification
- GI Technical Specialist Certificate – Society of Gastroenterology Nurses and Associates, Inc. SGNA.
SGNA endoscopy certification
SGNA Associates
Timeline
Endoscopy Technician
North Alabama Medical Center
02.2024 - 07.2024
Medical Assistant
North Alabama Medical Center
05.2021 - 10.2023
Endoscopy Technician/ Front Desk
North Alabama Medical Center
06.2018 - 10.2020
GED -
Western High School
- GI Technical Specialist Certificate – Society of Gastroenterology Nurses and Associates, Inc. SGNA.
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