Floyd Benton
Stockbridge,GA
Summary
Compassionate yet systematic professional with many years of experience working with families to provide culturally-appropriate cremation services for deceased members. Compliance-oriented crematory staff overseeing detailed documentation and release of remains. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
45
45
years of professional experience
Work History
Cremation Operator
Eden Cremation aka Guiding Light Cremations
West Park, Florida
05.2016 - 05.2024
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Maintained records relating to product output numbers, scrap rate analysis, downtime reports.
- Assisted in the setup of production lines according to customer specifications.
- Performed routine maintenance on equipment to ensure optimal performance.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Monitored and adjusted machine operations as needed for quality assurance.
- Inspected finished products to verify conformity to quality standards.
- Maintained production and quality documentation.
- Learned and followed safety and emergency procedures.
- Collaborated with coworkers to perform projects quickly and meet business goals.
- Followed daily preventive maintenance schedule for cleaning and lubricating machinery.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Attached identification labels to finished packaged items or stamped lot number and shipping destination information on containers.
- Set up and operated production machinery according to specific standards and protocols of company.
- Measured and weighed items to meet quality standards and prevent waste.
- Met or exceeded target for on-time customer shipments.
- Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
Autopsy Technician
Jackson Health System, JMH
Miami, Florida
08.1990 - 11.2015
- My duties included performing Autopsies, training doctors, setting up and scheduling Autopsies, contacting doctors in order to have death certificates signed.
- Contacting families in reference to funeral plans or arrangements
- Preparing specimens for organ review by the assigned doctor's
- Contacting funeral homes in reference to picking up remains.
- Cleaning and sanitization of the work areas to ensure contamination and health risks.
- Paperwork and answering phones.
Funeral Director's Assistant
Poitier Funeral Home
Miami, FL
06.1979 - 07.1990
- Arranged for clergy or officiant when requested by families.
- Ensured proper care of deceased prior to cremation or burial.
- Assisted Funeral Director with pre-arrangement counseling and paperwork.
- Collaborated with cemetery personnel to ensure that gravesites were properly prepared for burials.
- Updated customer database on a daily basis ensuring accuracy of information entered.
- Kept abreast of current trends in the funeral industry regarding products and services.
- Maintained accurate records of funerals including service details, obituaries, and payments received.
- Managed inventory of merchandise such as urns, keepsakes, and jewelry items.
- Maintained confidentiality at all times respecting privacy rights of bereaved families.
- Transported caskets to churches or other locations for services when necessary.
- Organized transportation of the body from place of death to funeral home or other destination as required.
- Answered phone calls promptly and professionally handled inquiries from callers.
- Greeted visitors, answered questions, and provided directions as needed.
- Assisted in maintaining cleanliness of the facility; swept floors, wiped surfaces.
- Provided support to families during visitation hours and funeral services.
- Processed payments from customers accurately and efficiently utilizing cash registers.
- Scheduled funeral services, coordinated burials and arranged cremations.
- Consulted with families of deceased to make funeral arrangements.
- Removed deceased from place of death and transported to funeral home.
- Escorted mourners to parlors for wakes and funerals.
- Assisted funeral director in coordination of services.
- Prepared memorial materials, including service programs, and signage.
- Arranged floral offerings and lights around caskets.
- Offered comfort and counseling to address bereaved family members' needs.
Funeral Attendant
Rahming Poitier Funeral Home
Deerfield Beach, FL
2020 - 2024
- Received payment from family members for funeral expenses incurred.
- Assisted pallbearers with carrying casket into the chapel or gravesite.
- Prepared obituaries prior to publication in newspapers or online media outlets.
- Ensured that all necessary permits were obtained prior to burial or cremation of deceased individuals.
- Organized transportation for family members and guests to the funeral service.
- Provided comfort to grieving family members during visitation hours.
- Collaborated with cemetery personnel on grave site preparation prior to burial.
- Attended wakes, viewings, and graveside services as requested by families.
- Guided visitors through cemetery grounds when needed.
- Managed guest book entries at viewings or services.
- Assisted families with funeral arrangements, including selecting caskets and urns.
- Greeted mourners and directed them to seating areas.
- Conducted administrative tasks such as filing paperwork, answering phones, and responding to emails related to funerals.
- Adhered strictly to all state regulations regarding cremations and burials.
- Maintained a neat appearance of the chapel before and after services.
- Placed floral arrangements around the chapel or gravesite according to instructions from family members.
Education
Some College (No Degree) - Funeral Service And Mortuary Science
Miami Dade College
Miami, FLSkills
- Customer Service
- Team Collaboration
- Reliability
- Attention to Detail
- Effective Communication
- Cultural Sensitivity
- Quality Assurance
Timeline
Cremation Operator
Eden Cremation aka Guiding Light Cremations
05.2016 - 05.2024
Autopsy Technician
Jackson Health System, JMH
08.1990 - 11.2015
Funeral Director's Assistant
Poitier Funeral Home
06.1979 - 07.1990
Funeral Attendant
Rahming Poitier Funeral Home
2020 - 2024
Some College (No Degree) - Funeral Service And Mortuary Science
Miami Dade College
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