Floyd Diamond

Work History

Abilene Painting And Associates

Abilene, TX

01.2022 - Current

Managed day-to-day business operations.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
Optimized team hiring, training and performance.
Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
Reconciled daily sales, returns and financial reports in QuickBooks.
Trained and motivated employees to perform daily business functions.

Diamonds Paint And Drywall

Abilene, TX

02.2005 - 12.2010

Managed day-to-day business operations.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Set, enforced and optimized internal policies to maintain responsiveness to demands.
Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
Trained and motivated employees to perform daily business functions.
Consulted with customers to assess needs and propose optimal solutions.
Assessed supplier quality to maintain tight cost controls and maximize business operational performance.

Sonic Drive In

Abilene, TX

11.1996 - 11.2002

Purchased adequate quantities of food, beverages, equipment and supplies.
Developed, implemented and managed business plans to promote profitable food and beverage sales.
Prepared for and executed new menu implementations.
Actively participated in ongoing customer service programs to build sales and rapport in community.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Correctly calculated inventory and ordered appropriate supplies.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Led and directed team members on effective methods, operations and procedures.
Carefully interviewed, selected, trained and supervised staff.
Skillfully interacted with external vendors to obtain best quality in pricing and product.
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Identified team weak points and implemented corrective actions to resolve concerns.
Created fun team building activities to engage staff in up-selling to meet revenue targets.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.