Summary
Overview
Work History
Education
Skills
Timeline
Generic

Floyd Glinsey, Jr.

Hawthorn Woods,IL

Summary

Hardworking, passionate, dependable, and solution-oriented leader with strong communication, interpersonal, organizational and planning abilities eager to secure a full-time position that offers professional challenges. Adept at learning new technical skills quickly. Dedicated to helping others achieve progress toward goals and meet specific needs. Successful at managing multiple priorities simultaneously with a high degree of accuracy and positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements and help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Guardian

The Braun Home
08.2023 - 11.2023
  • Coordinated with different service providers to meet clients' individual needs.
  • Assisted clients with obtaining housing, employment and support resources.
  • Coordinated and managed volunteer activities for community service projects.
  • Kept case files updated, accurate and aligned with requirements.

Cashier Team Lead

Caseys General Stores Inc
09.2022 - 06.2023
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Learned duties for various positions and provided backup at key times.

Tire Technician

Mavis
02.2020 - 07.2020
  • Operated machines safely and correctly, including tire changers and wheel balancers.
  • Used shop machinery to balance tires and align vehicles for optimal performance.
  • Educated customers about tire maintenance, repair and replacement.

Front of House Staff Member

Naf Naf Grill
01.2019 - 01.2020
  • Supported management in achieving financial goals through accurate cash handling, inventory control, and diligent cost-saving practices.
  • Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
  • Increased repeat business through friendly interactions and promptly addressing any issues or concerns.

Education

Some College (No Degree) - Business Administration, Marketing

Central Methodist University
Fayette, MO

Skills

  • Emotional awareness
  • Administration and management
  • Medical software
  • Surveillance techniques
  • POS System proficiency
  • Employee Training
  • Upselling strategies
  • Coaching and Mentoring
  • Customer Relations
  • Issue Resolution
  • Maintenance Management
  • Heavy Lifting
  • Customer Service
  • Relationship Building
  • Program Development
  • Performance Management
  • Motivational Leadership

Timeline

Guardian

The Braun Home
08.2023 - 11.2023

Cashier Team Lead

Caseys General Stores Inc
09.2022 - 06.2023

Tire Technician

Mavis
02.2020 - 07.2020

Front of House Staff Member

Naf Naf Grill
01.2019 - 01.2020

Some College (No Degree) - Business Administration, Marketing

Central Methodist University
Floyd Glinsey, Jr.