Summary
Overview
Work History
Education
Skills
Timeline
Generic

Floyd Porter

Receptionist
Philadelphia,PA

Summary

Adept at multitasking and organization, I enhanced patient comfort and safety in roles with Good Family Support Services and the City Of Philadelphia Police Department. Leveraging time management and strong work ethic, I improved business processes and patient care coordination, ensuring satisfaction and protection for all. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dedicated Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

17
17
years of professional experience

Work History

Personal Assistant

Wrap In Love
06.2022 - Current
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Personal Assistant

Good Family Support Services
03.2019 - 06.2023
  • Provided emotional support for patients and families, helping them navigate difficult medical decisions and experiences.
  • Maintained accurate patient records, contributing to efficient care coordination and seamless transitions between providers.
  • Improved patient comfort by providing attentive and personalized care tailored to individual needs.
  • Assisted patients with activities of daily living, promoting independence and dignity.

School Crossing Guard

City Of Philadelphia Police Department
08.2019 - 08.2022
  • Demonstrated strong problem-solving skills by addressing unexpected situations or conflicts arising during daily duties effectively.
  • Adapted swiftly to changing weather conditions, adjusting guarding strategies accordingly to maintain optimal student protection at all times.
  • Monitored pedestrian activity around construction sites or detours near the school facility, ensuring safe passage for all students.
  • Maintained a safe environment for students with consistent enforcement of school zone speed limits and traffic rules.

Administrative Assistant

University Of Pennsylvania
07.2007 - 06.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Scheduled office meetings and client appointments for staff teams.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Education

High School Diploma -

Franklin Learning Center
Philadelphia, PA
06.1975

No Degree - General Studies

Community College of Philadelphia
Philadelphia, PA

Skills

  • Time Management
  • Multitasking and Organization
  • Customer Service
  • Strong Work Ethic
  • Administrative Support
  • Schedule Management
  • Filing and data archiving
  • Database entry
  • Multi-line phone proficiency
  • Mail Sorting
  • Professional and mature
  • Proper Phone Etiquette
  • Appointment Scheduling
  • Strong Interpersonal Skills

Timeline

Personal Assistant

Wrap In Love
06.2022 - Current

School Crossing Guard

City Of Philadelphia Police Department
08.2019 - 08.2022

Personal Assistant

Good Family Support Services
03.2019 - 06.2023

Administrative Assistant

University Of Pennsylvania
07.2007 - 06.2017

High School Diploma -

Franklin Learning Center

No Degree - General Studies

Community College of Philadelphia
Floyd PorterReceptionist