Floyd White
Charlotte,NC
Summary
Dynamic automotive detailer with expertise in exterior and interior detailing, honed at Hendrick Lexus Charlotte. Proven ability to enhance vehicle presentation and customer satisfaction through meticulous inspections and high-quality wax applications. Strong team collaboration and time management skills led to improved workflow efficiency and increased positive customer feedback.
Overview
2021
2021
years of professional experience
Work History
Automotive Detailer
Hendrick Lexus Charlotte
- Conducted thorough cleaning and detailing of vehicles to enhance presentation and customer satisfaction.
- Operated specialized tools and equipment for interior and exterior vehicle detailing tasks.
- Applied high-quality waxes and sealants to protect vehicle surfaces from environmental damage.
- Collaborated with service team to ensure timely completion of detail services following service appointments.
- Maintained cleanliness and organization of detailing workspace, adhering to safety protocols.
- Assisted in training new team members on best practices for automotive detailing techniques.
- Identified areas for process improvement in detailing workflow, increasing efficiency of operations.
- Managed inventory levels of cleaning supplies and materials, ensuring availability for daily operations.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Collaborated with team members to ensure consistent quality and timely completion of tasks.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Washed cars and trucks daily for auto dealership.
- Streamlined the detailing process, reducing turnaround time for customer vehicles.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Improved customer satisfaction by providing thorough interior and exterior detailing services.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained a clean and organized work environment for efficient detailing processes.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Enhanced vehicle appearance with meticulous attention to detail and use of high-quality products.
- Conducted thorough inspections of vehicles before and after service to guarantee client satisfaction.
- Promoted teamwork within the organization by sharing knowledge and expertise with fellow employees.
- Maximized productivity by maintaining and organizing inventory of supplies, tools, and equipment necessary for automotive detailing tasks.
- Shined vehicle windows and windshields to remove water spots.
- Expanded professional knowledge through continuous training on industry trends, techniques, and best practices in automotive detailing.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Ensured exceptional final results with meticulous hand washing, waxing, polishing, upholstery cleaning, vacuuming activities.
- Eliminated potential damage to vehicles by adhering to safety protocols during all phases of the detailing process.
- Contributed to an increase in positive online reviews by consistently delivering outstanding service that exceeded customer expectations.
- Assisted in training new hires on company policies, procedures, and proper detailing techniques for optimal results.
- Developed customized solutions for unique vehicle care needs including paint restoration or premium protection packages.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Provided exceptional customer service and addressed customer inquiries.
- Refilled gas tanks and documented fluid levels.
- Applied protective agents, including sealants, to protect surfaces.
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Maintained clean, tidy and safe work environment.
- Delivered reliable service by consistently meeting appointment and project deadlines, ensuring customer satisfaction.
- Utilized high-pressure washers to clean vehicles and equipment.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Wiped down and polished interior and exterior surfaces.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Inspected vehicles and equipment for visible damage.
- Followed safety guidelines for cleaning vehicles and equipment.
- Maintained records of cleaning activities.
- Polished windows and mirrors of vehicles and equipment.
- Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
- Removed dirt and debris from vehicle and equipment interiors.
- Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
- Applied wax and sealants to exterior of vehicles and equipment.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
- Checked and replaced windshield wipers on vehicles and equipment.
Automotive Detailer
Infiniti Of Charlotte
- Restored luster to vehicle interiors, including upholstery and vinyl.
- Maintained clean, tidy and safe work environment.
- Delivered reliable service by consistently meeting appointment and project deadlines, ensuring customer satisfaction.
- Utilized high-pressure washers to clean vehicles and equipment.
- Used specialized cleaning products to remove stains from interior and exterior surfaces.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Wiped down and polished interior and exterior surfaces.
- Performed detailed vacuuming of interior and exterior of vehicles and equipment.
- Inspected vehicles and equipment for visible damage.
Automotive Detailer
Echo Park Automotive
02.2018 - 06.2020
- Planned and coordinated work for team of detailers.
- Boosted revenue by upselling additional services to customers based on individual vehicle needs.
- Painted engine components and related parts by using spray gun or aerosol can and masking material.
- Conducted thorough cleaning and detailing of vehicles to enhance presentation and customer satisfaction.
- Operated specialized tools and equipment for interior and exterior vehicle detailing tasks.
- Applied high-quality waxes and sealants to protect vehicle surfaces from environmental damage.
- Collaborated with service team to ensure timely completion of detail services following service appointments.
- Maintained cleanliness and organization of detailing workspace, adhering to safety protocols.
- Assisted in training new team members on best practices for automotive detailing techniques.
- Identified areas for process improvement in detailing workflow, increasing efficiency of operations.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Managed inventory levels of cleaning supplies and materials, ensuring availability for daily operations.
- Collaborated with team members to ensure consistent quality and timely completion of tasks.
- Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
- Washed cars and trucks daily for auto dealership.
- Streamlined the detailing process, reducing turnaround time for customer vehicles.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Improved customer satisfaction by providing thorough interior and exterior detailing services.
- Collected and disposed of trash in vehicle console spaces and under seats.
- Maintained a clean and organized work environment for efficient detailing processes.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Enhanced vehicle appearance with meticulous attention to detail and use of high-quality products.
- Conducted thorough inspections of vehicles before and after service to guarantee client satisfaction.
- Promoted teamwork within the organization by sharing knowledge and expertise with fellow employees.
- Maximized productivity by maintaining and organizing inventory of supplies, tools, and equipment necessary for automotive detailing tasks.
- Shined vehicle windows and windshields to remove water spots.
Automotive Detailer
Kia Motors
2014 - 2016
- Expanded professional knowledge through continuous training on industry trends, techniques, and best practices in automotive detailing.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Ensured exceptional final results with meticulous hand washing, waxing, polishing, upholstery cleaning, vacuuming activities.
- Eliminated potential damage to vehicles by adhering to safety protocols during all phases of the detailing process.
- Contributed to an increase in positive online reviews by consistently delivering outstanding service that exceeded customer expectations.
- Assisted in training new hires on company policies, procedures, and proper detailing techniques for optimal results.
- Developed customized solutions for unique vehicle care needs including paint restoration or premium protection packages.
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
- Applied chemicals and used high-pressure wash and scrubbers to clean rims.
- Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Refilled gas tanks and documented fluid levels.
- Provided exceptional customer service and addressed customer inquiries.
- Applied protective agents, including sealants, to protect surfaces.
Education
High School Diploma -
Garinger High School
Charlotte NcSkills
- Expertise in detailing
- Exterior detailing expertise
- Interior detailing proficiency
- Vehicle inspection
- Glass cleaning techniques
- Buffing and polishing
- Relationship building
- Clay bar treatment
- Wax application techniques
- Chemical handling
- Exterior waxing
- Headlight restoration
- Hand tools
- Engine cleaning
- Window tinting basics
- Showroom maintenance
- Fabric treatment
- Odor removal methods
- Automotive detailing
- Wheel and tire care
- Detailing equipment operation
- Engine degreasing
- Interior vacuuming
- Upholstery care
- Carpet shampooing
- Detailing equipment
- Exterior washes
- Stain removal
- Physical stamina
- Team collaboration
- Customer service
- Work planning
- Window cleaning
- Interior and exterior cleaning
- Upholstery cleaning
- Time management
- Attention to detail
- Multitasking and organization
- Clear communication
- Pressure washing
Timeline
Automotive Detailer
Echo Park Automotive
02.2018 - 06.2020
Automotive Detailer
Hendrick Lexus Charlotte
Automotive Detailer
Infiniti Of Charlotte
Automotive Detailer
Kia Motors
2014 - 2016
High School Diploma -
Garinger High School