Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Certification
References
Timeline
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FNU CHING KWAH KENNETH

Silver Spring,MD

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Interior Electrician

US Army Reserve
Fort Belvoir, VA
05.2024 - Current
  • Read blueprints or schematics to determine the location of wiring and equipment installation.
  • Performed preventive maintenance on interior electric systems.
  • Installed, connected, and repaired electrical systems for commercial buildings.
  • Ran cables through walls, floors, conduits, crawl spaces, attics as required by blueprints or diagrams.
  • Tested circuits to ensure proper functioning of wiring and lighting fixtures.
  • Inspected all installed wiring to ensure code compliance.
  • Assembled boxes and brackets used in electrical installations per code requirements.
  • Ensured that all safety procedures were followed while performing work activities.
  • Replaced faulty switches, outlets, circuit breakers, transformers, fuses, and other electrical components as necessary.
  • Responded promptly to emergency calls related to interior electric issues within specified timeframe.
  • Followed up with customers after completion of work to ensure satisfaction with services provided.
  • Maintained a clean working environment at all times by disposing of scrap material properly.
  • Repaired damaged wiring insulation using appropriate materials such as tape or glue.
  • Provided technical advice on proper use of interior electric systems when requested.
  • Reviewed building plans before beginning any work activities in order to understand the scope of the project.
  • Assisted with troubleshooting problems related to the interior electric system when called upon.
  • Led teams and delegated tasks to install, maintain, or repair electrical systems and wiring.
  • Reviewed blueprints to determine electrical component and wiring locations.
  • Dismantled electrical components using hand tools to disconnect and restore wiring connections.
  • Used power construction equipment, measuring devices and testing equipment to complete electrical installations.
  • Completed daily paperwork documenting tasks performed including time spent on job sites.

IT Field Technician

Global Solutions Technology
Dallas, Texas
01.2022 - 09.2024
  • Addressed customer concerns regarding system operations or malfunctions over the phone and through email exchanges.
  • Maintained a regular schedule for applying OS patches and security updates.
  • Coordinated vendor communication to arrange warranty repairs or replacements as needed
  • Conducted remote diagnostic assessments using specialized tools to identify root cause of system issues.
  • Provided technical support to end users for various hardware and software applications.
  • Configured system settings according to customer requirements.
  • Implemented security measures in order to protect networks from unauthorized access.
  • Maintained inventory records of all IT equipment and accessories issued to customers.
  • Developed documentation for installation procedures and user manuals.
  • Responded quickly to service requests from clients in order to minimize downtime.
  • Provided training sessions for end users on proper use of hardware and software applications.
  • Installed, configured and tested workstations, laptops, printers and other peripherals.
  • Deployed new systems with appropriate operating systems and applications software.
  • Created user accounts within Active Directory environment while ensuring data integrity.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Maintained positive working relationship with fellow staff and management.
  • Set up equipment for employee use, performing or properly installing cables, operating systems or software.
  • Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
  • Oversaw daily performance of computer systems.
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Developed training materials and procedures or trained users in proper use of hardware or software.
  • Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.
  • Installed and performed minor repairs to hardware, software or peripheral equipment.
  • Supervised and directed workers engaged in installation of data communication equipment and software.

Education

Bachelor of Science - Computer Science

University Of Buea
Cameroon
08-2012

Some College (No Degree) - Interior Electrical Systems

US Army Engineer School
Fort Leonard Wood, MO

Skills

  • Electrical Troubleshooting
  • Power Distribution
  • Electrical Installation
  • Lighting Design
  • Estimating costs
  • Circuit Design
  • Wiring techniques
  • Tool Maintenance
  • Electrical schematics
  • Logical reasoning
  • Problem-solving skills
  • Hand tools operation
  • Blueprint Reading
  • Hazard and Defect Detection
  • Schematic reading
  • Root Cause Analysis
  • Electrical Equipment Maintenance

Affiliations

  • Listen to music
  • Play Instruments
  • work out

Languages

English
Professional
French
Professional

Certification

  • CompTia Security +
  • Fundermentals of Power
  • Environmental Safety

References

References available upon request.

Timeline

Interior Electrician

US Army Reserve
05.2024 - Current

IT Field Technician

Global Solutions Technology
01.2022 - 09.2024

Bachelor of Science - Computer Science

University Of Buea

Some College (No Degree) - Interior Electrical Systems

US Army Engineer School
FNU CHING KWAH KENNETH