FNU Chitralekha
Dublin,USA
Summary
Staff software engineer with 14+ years of experience in web application,cross-platform development (Linux, Windows, cloud), and a strong focus on cybersecurity. Demonstrated ability to architect and deliver security solutions from the ground up, integrating enterprise SaaS, desktop, and server access, with advanced security controls. Patent-holding innovator in secure access to remote servers via a remote client applying policy-driven security layers that prevent data leaks. Adept at designing secure, scalable systems, and leading teams to deliver robust solutions, improving security compliance and user experience across organizations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Staff Software Engineer
Sonet.io
Santa Clara, CA
01.2022 - Current
- Series Seed startup delivering secure access to SaaS applications, virtual desktops, and servers; founding engineer leading core platform development.
- Launched the platform from $0 to $1M ARR, and grew the customer base from 0 to 10 enterprise clients in the first 2 years.
- Developed a policy engine using Open Policy Agent (OPA) for fine-grained access control, content inspection, and digital watermarking, strengthening data loss prevention, and facilitating the onboarding of initial enterprise customers at product launch.
- Implemented stringent content inspection for clipboard data across apps and remote sessions, enabling real-time data leak prevention and compliance monitoring, with innovation now protected by a granted patent.
- Customized the RDP protocol with an in-house wrapper to enforce secure remote desktop connections, eliminating known vulnerabilities, and improving remote access security for Windows environments.
- Integrated comprehensive audit logging via custom APIs to bolster monitoring and traceability, achieving 100% coverage of user actions, and improving security oversight and troubleshooting.
- Automated Windows application virtualization workflows using AutoHotKey scripts over RDP
Senior Software Engineer
Cisco Systems
San Jose, CA
04.2020 - 01.2022
- Re-architected network configuration modules to push device configurations via REST APIs to hundreds of network devices concurrently, optimizing deployment performance with multi-threading, resulting in a faster rollout of network changes reducing customer update rollout from 16+ hours to under 10 hours.
- Enabled zero-touch provisioning by developing APIs for automated customer onboarding, streamlining setup processes, and reducing manual intervention by an estimated 80%.
- Resolved complex bugs in large-scale networking software (Java/C++), providing critical development support for customer deployments, and ensuring high product reliability and customer satisfaction.
Software Development Engineer III
Symantec (Broadcom)
Mountain View, CA
03.2016 - 04.2020
- Designed and coded enterprise security software features with a focus on high performance and maintainability, collaborating across teams (design, product, QA) to deliver quality releases.
- Delivered real-time SaaS activity monitoring by developing a “Blocked Notification Service” to instantly notify/policy-block user actions as per CASB policies, with a WebSocket infrastructure handling 60,000+ concurrent connections and scaling seamlessly under load (Java 8, Netty, Nginx, AWS Lambda).
- Developed a Proxy Auto-Configuration Service (PAC) enabling explicit proxy connectivity, allowing location-based routing rules for web traffic (Nginx, Java, API Gateway, AWS Lambda, DynamoDB/DAX), which improved network flexibility for global users.
- Automated SD-WAN orchestration via microservices (API Gateway, AWS Lambda, MySQL), eliminating manual network configuration steps and accelerating deployment timelines.
- Built a scalable ICAP proxy service on AWS handling streaming data for 10+ million users daily, leveraging Java, Netty, and Nginx to reliably process millions of transactions per day.
- Migrated on-premises databases to AWS RDS using DMS with near-zero downtime, improving reliability and maintenance.
- Awards: Received Symantec’s “Above and Beyond” award for exceptional performance on business-critical projects.
Software Engineer (Consultant)
Visa Inc. (Infosys Ltd.)
Foster City, CA
09.2015 - 03.2016
- Participated in all phases of the software development lifecycle (requirements, design, development, testing, deployment) for Visa’s risk management web services, ensuring secure and efficient processing of transaction alerts.
- Developed a secure data exchange module for Visa’s Risk Management service, creating a new functionality for external issuers to download alert lists through a protected channel (enhancing security for inter-system communication).
- Built RESTful web service endpoints to provide real-time fraud alert updates for every retail transaction, improving the responsiveness of risk monitoring.
- Automated testing scenarios using Groovy scripts and contributed front-end components with Node.js and HTML, accelerating development and ensuring quality.
- Actively researched and introduced new technologies and best practices to the team, improving development efficiency and code quality.
Consultant (Software Engineer)
Expicient Inc.
Delhi, India
04.2014 - 08.2015
- Configured and customized IBM Sterling Order Management (OMS) Customer Service applications (COMv9.3) for enterprise clients, including writing unit tests and ensuring the solution met business requirements.
- Implemented end-to-end e-commerce workflows in both B2B and B2C environments, integrating webservices and ensuring scalability and reliability of order processing systems.
- Designed and developed user interface components using JSP/Servlets and Spring MVC, delivering a rich and user-friendly experience for call center and customer service users.
- Mentored new team members on Sterling OMS and web application development, accelerating their onboarding and productivity.
- Award: Received a Technical Excellence Award for successful implementation and customization of the Sterling Web Call Center module.
System Engineer
Tata Consultancy Services (TCS)
Delhi, India
09.2010 - 04.2014
- Developed multiple modules for a large-scale logistics management system, including designing robust exception handling mechanisms to improve system reliability.
- Created backend services and DAO layers using Hibernate and extensively utilized Spring IoC for enterprise application integration, improving maintainability and modularity.
- Collaborated closely with business analysts, tech leads, QA, and project managers to meet project requirements and deadlines, contributing to on-time, on-budget delivery.
- Implemented a data validation framework using Hibernate Validator to enforce country-specific business rules on cargo shipment data (GCSS system), ensuring regulatory compliance.
Education
Master of Science - Online Master of CyberSecurity
Georgia Institute of Technology
Atlanta, GA01-2023
B.Tech(University Topper-Third Rank) - Computer Science
SRM University
India01.2010
Skills
- Programming and scripting: Java, JavaScript/Nodejs, HTML/CSS, Lua, AutoHotKey (Windows automation), Python
- Protocols and frameworks: HTTP/REST, WebSockets, RDP (Remote Desktop Protocol) customization, OPA (Open Policy Agent), Spring Boot/MVC/AOP, Netty, Struts, Hibernate ORM, Apache Tomcat, Nginx
- Cloud and tools: AWS (EC2, VPC, RDS, DynamoDB, Lambda, Beanstalk, DMS), GCP, Azure Cloud Function, DevOps, Kubernetes, VMware vSphere, Git, Splunk, Wireshark, Jira, Bamboo CI
- Security and networking: zero trust architecture, content inspection and DLP, digital watermarking, policy-based access control, multi-threading and concurrency, network protocols (TCP/IP), secure SaaS access integration
- Project management
- Team leadership
Certification
- ITIL v3 Foundation (IT Service Management)
- AWS Certified Developer – Associate
Patent
Secure access via a remote client, U.S. Patent No. 12,341,782 (Granted 2025) – Co-inventor of a content inspection security layer that provides policy-based prevention of data leaks in remote access sessions (technology developed at Sonet.io).
Websites
Accomplishments
- Services Excellence Award (Cisco, Symantec)
Affiliations
- Alliance for the Visual Arts (Dublin, CA) — 2019–Present
• Featured in 6+ juried exhibitions showcasing mixed-media pieces.
https://www.allianceforthevisualarts.org/chitralekha
Timeline
Staff Software Engineer
Sonet.io
01.2022 - Current
Senior Software Engineer
Cisco Systems
04.2020 - 01.2022
Software Development Engineer III
Symantec (Broadcom)
03.2016 - 04.2020
Software Engineer (Consultant)
Visa Inc. (Infosys Ltd.)
09.2015 - 03.2016
Consultant (Software Engineer)
Expicient Inc.
04.2014 - 08.2015
System Engineer
Tata Consultancy Services (TCS)
09.2010 - 04.2014
Master of Science - Online Master of CyberSecurity
Georgia Institute of Technology
B.Tech(University Topper-Third Rank) - Computer Science
SRM University
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