FNU ELVINA
Sr. Clerk#1
Selkirk,New York
Summary
Dynamic and results-driven administrator with extensive experience in organizing, managing, and supporting daily operations across diverse sectors. Exceptional communication and teamwork abilities enable thriving in both independent and collaborative settings to achieve organizational goals. Proven expertise in admissions, resource planning, and recruitment, complemented by strong analytical skills that ensure outstanding performance in fast-paced environments. Committed to fostering productive office environments that enhance workflow and stability while actively seeking opportunities for personal growth and advancement within a reputable organization.
Overview
24
24
years of professional experience
Work History
Clerk #1
Albany county Hall of Records
Selkirk, NY, United States
03.2023 - Current
- Scheduling appointments over the phone.
- Attending phone calls and directing the customers as needed. And providing the required information of what we have.
- Perfectly maintaining everyday log.
- Providing copies of the request such as naturalization, marriage records and deeds etc.
- Assisting in processing sorting and cataloging archival materials.
- Excellent in maintaining data for the archival materials preserved.
- Familiar with various applications such as laser fiche, Gimmal.
- Quick and responsive to the inquiries from researchers, providing them with access to archival materials as needed.
- Prepare and digitize documents for electronic storage and use.
- Assist in the preparation of displays and exhibits.
- Follow proper archival procedures to ensure the longevity and preservation of documents and materials.
- Work under the Archivist to complete the project-based tasks.
- Ensure the proper handling and storage of documents.
- Facilitate access to the collection
Senior Office Administrator
IDEAL Force LLC
Austin, TX
11.2015 - 02.2023
- Scheduled meetings events and speaking opportunities for nonprofit director.
- Served as directors back up for speaking events educational talks and community meetings.
- Designed promotional materials and press skits for all 10 annual events and other happenings.
- Managed all office operational activities.
- Teamed with director to prepare annual budget of $6,00,000.
- Worked closely with committee and board members to plan events address community needs and conduct productive meetings.
- Recruited more than 400 organizational and event volunteers over four years.
- Coordinated reception of visitors answered phones and addressed inquiries from the public.
- Managed event and appointment calendars for 27 event and fund-raising planners 13 annual events and more than 90 outreach events.
- Collaborated with senior event planner to coordinate the annual art auction raising $115000.
- Prepared correspondence and promotional materials.
- Implementing time management strategies to control workload.
- Providing administrative support to senior Directors.
- Coordinate online Internet and telephone conference calls.
- Dealing with telephone, email & general enquiries.
- Maintaining up to date data on spreadsheets.
Senior Office Administrator
Department of Health
Oklahoma City, Oklahoma
09.2014 - 10.2015
- Served as a dedicated Office Administrator in one of the area's leading technology companies.
- Provided strategic administrative and development support.
- Handled and administered payroll to employees.
- Supervising and coordinating the activities of office staff.
- Planning office social events such as company lunches and birthdays.
- Handling incoming and outgoing post.
- Creating and modifying documents using Microsoft Office.
- Managing the filing, storage and security of documents.
- Taking minutes at internal and external meetings.
- Providing administrative support in varying capacities.
- Communicating with other company offices in different cities regarding projects.
- Ensuring all safety procedures, practices, and regulations are followed in the office.
- Coordinating with the HR department regarding new hire starts in the office.
- Ordering stationery, periodicals, books and office equipment.
- Providing administrative support to work colleagues and senior managers.
- Organizing agendas for meetings.
- Maintain and distribute staff weekly schedules.
- Carrying out large volumes of filing while retaining a good level of accuracy and efficiency.
- Maintaining an effective administration system.
- Rapidly responding to and resolving any administrative problems.
- Managing related legislative, regulatory and compliance issues.
- Running the company reception area.
- Coordinating office procedures.
- Making sure that information is quick and easy to locate.
- Ordering and maintaining office stationery and equipment.
- Typing up correspondence including letters, faxes, minutes and memos.
- Sorting and distributing incoming post.
- Processing staff payrolls, keeping account of finances and updating staff files.
- Receiving and redirecting telephone calls.
- Raising and progressing purchase orders.
- State of Oklahoma
Senior Office Administrator
Department of Mental Health
California
02.2012 - 09.2014
- Handled correspondence, filing systems, and calendar plan`s for fast-paced Mental Health Care County of Los Angeles California Department of Mental Health.
- Performed a range of administrative duties to keep the office functioning at a high level.
- Implemented policy and procedure changes to benefit employees and customers.
- Oversaw finances, expenses, and billing.
- Maintained office supplies and scheduled orders from appropriate vendors.
- Scheduling conference room bookings for senior managers.
- Organizing the repair and maintenance of computer and office equipment.
- Maintaining efficient and accurate manual filing system.
- Arranging for documents to be bulk printed.
- Administering disciple into an office team.
- Maintaining an employee absentee calendar and monitoring excessive employee absences.
- Auditing and correcting any payroll or billing errors.
- Informing senior managers of any problems.
- Processing new hire employee contracts and documents.
- Arranging for the repair of any broken down office equipment.
- Able to learn new tasks quickly and proficient in growing key customer relationships.
- Represent establishment with friendly, professional demeanor at all times.
- Answered incoming calls and directed messages to correct party.
- Processed correspondence, documents and reports to support clerical staff.
- On boarded new associates by procuring equipment and supplies, providing direction and resolving initial issues.
- Tracked, received and reconciled material orders.
- Used knowledge of budget and financial functions to support staff needs.
- Coordinated travel arrangements for senior leadership and staff.
- Handled general office tasks, independently completing variety of basic and routine clerical and secretarial work.
- Developed, implemented and administered departmental office systems and procedures.
- Handled sensitive and business confidential information following proper procedures.
- Completed paperwork and sent to designated department or staff member for processing.
- Created spreadsheets with mathematical functions and enhanced presentation reports.
- Organized computer files, sensitive documents and home office supplies.
- Researched information and developed related documents and reports.
- Set up and maintained filing systems and basic databases.
- County of Los Angeles, California
Senior Clerk/Ticketing
South Central Railways
Hyderabad, Telangana, India
06.2002 - 01.2012
- Commercial clerk can be posted in ticketing booking office's(known as booking clerk)or in Goods shed(known as goods clerk)
- Performed both together when shortage of staff.
- Issued tickets to passengers(either traditional paper tickets or through computerized unreserved tickets(UTS)
- Booked luggage and parcel, supervised their loading and unloading and maintained concerned registers.
- Performed as a computerized reservation clerk when given as an additional charge independently maintained as a clerk in charge of a small various stations when given awarded twice consequent years as best employee increased sales of tickets by double of the number per shift with high inflow of cash and was awarded for highest sale of tickets every quarter of the year.
- Extensively dealt with the booking freight traffic at major station coordinated with station master and yard master in regarding allotment of wagon, loading/unloading.
- Prepared monthly and periodical reports independently and submitted to the higher authorities.
- Government of Telangana
Education
Bachelors of Commerce -
Osmania University
Secunderabad, Telangana, India12.2010
High School Diploma - undefined
St. Philomena Girls High School
SECUNDERABAD, Telangana, India12.2001
Skills
- Windows 11
- Windows 10
- Windows 8
- Windows 7
- Windows XP
- Apple OS X 1011 El Capitan
- MacOS 1012 Sierra 64-bit
- MacOS 1013 High Sierra
- MacOS 1014 Mojave
- Microsoft Office 2019
- Office 360
- Team Viewer
- Microsoft Outlook
- Microsoft Excel
- Microsoft Word
- Microsoft OneNote
- Microsoft OneDrive
- Microsoft Power Point
- Microsoft Publisher
- Microsoft Access
- QuickBooks
- Gusto
- ADP Workforce Now
- Administrative Skills
- Interpersonal Communication Skills
- Excellent Customer Service Skills
- Project Management Skills
- Staff Coordination Skills
Languages
English
Timeline
Clerk #1
Albany county Hall of Records
03.2023 - Current
Senior Office Administrator
IDEAL Force LLC
11.2015 - 02.2023
Senior Office Administrator
Department of Health
09.2014 - 10.2015
Senior Office Administrator
Department of Mental Health
02.2012 - 09.2014
Senior Clerk/Ticketing
South Central Railways
06.2002 - 01.2012
High School Diploma - undefined
St. Philomena Girls High School
Bachelors of Commerce -
Osmania University