Summary
Work History
Education
Skills
Timeline
Generic

Fnu Nooreen

Nashville,TN

Summary

Seasoned with strong leadership, problem-solving, time-management, and organizational abilities refined and enhanced in a large, customer-focused retail setting. Professional with a focus on providing individualized service to all customers. By recommending services that fit each customer's needs, support for customers until they are fully satisfied

Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.

Work History

Front Desk Associate

Dixie vital care
Nashville, TN
08.2022 - Current
  • Provided each customer with friendly and personalized customer service Greeted and provide invaluable information to all incoming potential and current customers.
  • Improved customer service ratings through good communication and excellent service
  • Handled patient check-in, scheduled appointments, assisted in preparation of staff training manual
  • Skills:
  • Phone Calls, Customer Service, Incident Reports, Administrative Tasks, Direct Calls, Guest Service

Education

Bachelor's Bachelor of Pharmacy - undefined

Jawaharlal Nehru technological university

Skills

  • Check in and Checkout Procedures
  • Inquiry Response
  • Credit Card Handling
  • Audits
  • Guest Satisfaction
  • Account Balancing
  • Guest Registration
  • Answering Customer Questions
  • Appointment Confirmation
  • Guest Interaction
  • Office Supplies and Inventory
  • Customer Service Process Improvement
  • Operational Requirements
  • Quality Assessments
  • Cash Counting
  • Reminder Calls
  • Employee Timesheet Processing
  • Call Transfers
  • Relationship Establishment
  • Customer Care
  • Service Requests

Timeline

Front Desk Associate

Dixie vital care
08.2022 - Current

Bachelor's Bachelor of Pharmacy - undefined

Jawaharlal Nehru technological university

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Fnu Nooreen