Fnu Sahil
Sacramento,CA
Summary
Proven Business Administrator with a track record of enhancing website performance by 30% at MYTCA through expert data analysis and customer relationship management. Skilled in project management and team building, I excel in developing marketing strategies and streamlining operations to boost efficiency and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Business Administrator
MYTCA
Fyshwick, ACT
01.2021 - 04.2023
- Managing financial transactions such as invoicing, accounts payable, and accounts receivable.
- Managing inventory, ordering new stock, and ensuring that the dealership has an adequate supply of caravans and accessories.
- Responsible for managing marketing and sales activities, including advertising, promotions, and lead generation.
- Designing and developing the dealership's website, including creating and updating website content, layout, and functionality.
- Responsible for monitoring website analytics, including website traffic, user behavior, conversion rates, and using this information to make data-driven decisions to improve the website's performance.
- Assisted in developing marketing strategies and campaigns for new products or services.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
- Managed office operations, scheduling, and inventory audits.
GT Haulage
ACT
06.2020 - 03.2023
- Implemented measures to maintain high levels of safety for fleet operations and Monitored compliance with established safety standards systematically.
- Responsible for managing the personnel of the transport company including hiring, training, and supervising staff
- Responsible for managing/Recording employee records, benefits, and performance evaluations
- Responsible for managing the finances of the transport company including handling billing, invoicing, and payments
- They also Managing payroll, taxes, and other financial aspects of the company
- Responsible for managing all the paperwork related to the transport company including maintaining records of all vehicles, drivers, and customers
- Managing all the legal and regulatory paperwork required by the transport industry
- Responsible for managing customer service, customer inquiries, complaints, and requests
- Managing customer accounts, process payments, and maintain customer records
- Responsible for ensuring that the daily operations of the transport company run smoothly, overseeing the scheduling of drivers, dispatching vehicles, and ensuring that all vehicles are maintained and serviced
Restaurant Supervisor
Nilgiris feast of India
06.2016 - 10.2019
- Ensuring that customers are satisfied with their dining experience by greeting them, taking their orders, addressing their concerns, and resolving any issues that arise
- Hiring, training, scheduling, and supervising restaurant staff, including servers, cooks, and dishwashers
- Ordering and managing supplies and ingredients, monitoring inventory levels, and ensuring that food and beverage orders are accurately fulfilled
- Managing the restaurant's budget, tracking expenses, and maximizing profits by reducing waste and controlling costs
- Creating and updating menus, selecting ingredients and dishes, and ensuring that all food items are prepared to the restaurant's standards
- Ensuring that the restaurant complies with all health and safety regulations, including food handling and preparation, sanitation, and fire safety
- Developing and implementing marketing strategies to attract customers, such as social media campaigns, advertising, and promotions
- Overseeing restaurant maintenance and repairs, ensuring that the restaurant is clean and well-maintained, and that equipment is in good working order
Education
Professional Year Programme - ICT
QIBA
Canberra07.2022
Bachelors of Business Information Technology - IT
Victoria University
Sydney07.2020
Advance Diploma of business -
Zenith Business Academy
Sydney12.2017
Diploma of Business -
10.2016
Certificate IV in Business -
01.2016
Skills
- Project management skills
- Customer relationship management
- Payroll administration
- Team building
- Employee training
- Problem solving
- Time management
- Training manuals and processes
- Identifying risks
- Sales management
- Accounting control
- Staff supervision
- Mentoring
- Databases
- Budget management
- Project management
- Data analysis
- Safety management
- Policy and procedure development
- Business development
- Relationship building
- Customer relationship management (CRM)
References
GT Haulage Pty Ltd, Goldy, 0422165265
Timeline
Business Administrator
MYTCA
01.2021 - 04.2023
GT Haulage
06.2020 - 03.2023
Restaurant Supervisor
Nilgiris feast of India
06.2016 - 10.2019
Professional Year Programme - ICT
QIBA
Bachelors of Business Information Technology - IT
Victoria University
Advance Diploma of business -
Zenith Business Academy
Diploma of Business -
Certificate IV in Business -
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