FNU Shehnaz
Elk Grove
Summary
Dynamic Office Administrator with a proven track record at HAMILTON LAND DEVELOPERS PRIVATE LIMITED, excelling in office management and customer engagement. Expert in streamlining operations, enhancing productivity through effective time management and leadership. Achieved notable increases in customer satisfaction and efficiency, demonstrating strong bookkeeping and verbal communication skills.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
6
6
years of professional experience
Work History
Office Administrator
HAMILTON LAND DEVELOPERS PRIVATE LIMITED
05.2017 - 12.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
Education
MBA - Finance & Human Resource Management
St. Solider Management & Technical Institute
Punjab, India04-2022
Bachelor of Science - Economics
CT Group of Institution
Punjab,India05-2019
High School Diploma -
Govt Senior Secondary School Lambra
Punjab, India06-2014
Skills
- Time management
- Office administration
- Administrative support
- Office management
- File organization
- Customer engagement
- Verbal communication
- Bookkeeping
- Telephone reception
- Leadership and supervision
- Scheduling
- Payroll
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Office Administrator
HAMILTON LAND DEVELOPERS PRIVATE LIMITED
05.2017 - 12.2022
MBA - Finance & Human Resource Management
St. Solider Management & Technical Institute
Bachelor of Science - Economics
CT Group of Institution
High School Diploma -
Govt Senior Secondary School Lambra
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