Summary
Overview
Work History
Education
Skills
Disclaimer
Personal Information
Hobbies and Interests
Certification
Language
Timeline
Generic

FNU SONIA

Frisco,TX

Summary

Highly skilled Cybersecurity Professional with 5+ years of experience in threat intelligence, incident response, and risk management.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cybersecurity Associate

Iron Mountain
10.2023 - 10.2024
  • Streamlined operational processes to enhance workflow efficiency across departments.
  • Analyzed data trends to identify areas for cost reduction and process improvement.
  • Performed a comprehensive vulnerability analysis of infrastructure components—including software, hardware, and networks—and recommended remediation strategies to mitigate potential threats.
  • Provided technical assistance to troubleshoot and resolve hardware and software issues on RW products, ensuring minimal downtime, and improved user experience.
  • Partnered with cross-functional teams to develop and execute incident response strategies, driving a 45% reduction in resolution time, and improving overall service efficiency.
  • Developed and implemented comprehensive cybersecurity strategies to safeguard computer files, ensuring compliance with security standards, and minimizing the risk of data breaches.
  • Monitored and reviewed complex account activity by conducting in-depth research and gathering information from the cross-functional teams to ensure accurate resolution.
  • Skilled in the Microsoft Office Suite, with expertise in Excel for data analysis, Word for documentation, PowerPoint for presentations, and Outlook for communication and scheduling.
  • Experienced in working with client-based platforms such as Salesforce, Oracle, and Billtrust for daily data processing and management tasks.
  • Invoice management - Ability to review and analyze monetary transactions, generate cost summaries, and invoices.
  • Effectively communicating with clients, relevant teams, and leadership to raise issues and questions, and escalating critical matters to higher management when necessary.
  • Order management involves managing the entire life cycle of an order, from the moment it is placed until the final delivery of the result. This includes ensuring timely processing, tracking progress, and providing necessary updates to stakeholders as needed.
  • Flexibly adapted to the change, successfully handled various tasks in a fast-paced, ever-evolving environment.

Associate

Mphasis
11.2019 - 08.2023
  • Worked with a client-approved Mortgage Servicing Platform (MSP), a critical system used for managing mortgage servicing operations.
  • Performed critical research on borrowers' accounts, loan history, and servicing issues to ensure accurate record keeping.
  • Directed the development, maintenance, and reporting of key cyber metrics, enabling data-driven decision-making, and improved security visibility.
  • Executed updates to loan records and system fields based on lender instructions, compliance rules, and internal policies.
  • Developed and implemented comprehensive cybersecurity strategies to safeguard computer files, ensuring compliance with security standards, and minimizing the risk of data breaches.
  • Collaborated with cross-functional teams to resolve servicing discrepancies and support operational audits.
  • Ensured data integrity and regulatory compliance across servicing functions, including payments, escrow, and investor reporting.
  • Provided critical support to the leadership team during high-pressure periods by actively engaging in production across multiple lines of business.
  • Coordinated end-to-end incident response activities, ensuring rapid containment, investigation, and resolution of cybersecurity threats.
  • Demonstrated flexibility and cross-functional knowledge to help meet operational goals and maintain service level agreements.

Education

BE - Information Science and engineering

Sahyadri College Of Engineering And Management
Mangalore,India
2019

PUC -

Sharadha Pre University College
Mangalore,India

SSLC -

Indira Gandhi Memorial High School
Mangalore, India

Skills

  • Cybersecurity
  • Risk management
  • compliance
  • Problem solving
  • Incident response
  • Excellent communication
  • Critical thinking
  • Adaptability
  • Leadership and teamwork
  • Interpersonal and management skills

Disclaimer

I certify that the information provided in this resume is true and accurate to the best of my knowledge.

Personal Information

Hobbies and Interests

Hiking,drawing,cooking,travel,listening to music.

Certification

Currently working on pursuing the CompTIA A+ Core 2 certification program.

Language

English
Full Professional
Hindi
Native/ Bilingual
Kannada
Native/ Bilingual

Timeline

Cybersecurity Associate

Iron Mountain
10.2023 - 10.2024

Associate

Mphasis
11.2019 - 08.2023

BE - Information Science and engineering

Sahyadri College Of Engineering And Management

PUC -

Sharadha Pre University College

SSLC -

Indira Gandhi Memorial High School

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