Fnu Varghese
Food & Beverage
Irving,TX
Summary
A resourceful Individual with great ability to lead and motivate, while truly understanding the meaning of teamwork, dedication, and ambition to succeed in a competitive environment. Great communication and interpersonal skills enhanced my ability to work well under pressure. Exceptionally good problem solver embedded with strict work ethics. Worked in Hyatt Regency Dubai & Grand Hyatt Dubai as a an outlet manager over 31 years.
Overview
31
31
years of professional experience
1
1
Language
Work History
Restaurant Manager
Grand Hyatt Dubai, Singaporean Seafood
12.2022 - 01.2024
- Japanese Restaurant
- Managed the Singaporean seafood restaurant and Sushi Izakaya Bar as an outlet Manager with a team of 18 staff members.(Peppercrab restaurant – 142 pax and Sushi Bar, 32 pax seating capacities) The outlet won the What’s on award 2023 for the most recommended seafood restaurant in Dubai.
Restaurant Manager
Grand Hyatt Dubai, Indian & Vietnamese Restaurant
01.2018 - 12.2022
- Managed the Indian restaurant and Vietnamese Restaurant as an outlet Manager with a team of 17 staff members
- (Indian restaurant-142pax and Wox 32 seating capacity
Restaurant Manager
Grand Hyatt Dubai
08.2016 - 01.2018
- Seafood & Japanese Restaurant
- Managed the Singaporean seafood restaurant and Sushi Izakaya Bar as an outlet Manager with a team of 18 staff members
- (Peppercrab restaurant - 142pax and Sushi Bar 32 pax seating capacity)
Reservation Manager
Grand Hyatt Dubai
08.2016 - 01.2024
- Of special events
- Managed special events reservations for Oktoberfest, Ramadan, and New Year Eve
- These events are the main food & beverage events which produce substantial revenue for the Food & Beverage division.
Restaurant Manager
Hyatt Regency Dubai
12.2007 - 08.2016
- One & only Revolving restaurant in Dubai
- International buffet restaurant, 165 pax seating
- One of the iconic venue of Dubai.
Night club Manager
Hyatt Regency
Dubai
10.2002 - 12.2007
- Top notch night club in town which contribute USD16M annual revenue with GOP margin of 84%.
Asst Outlet Manager
Hyatt Regency
Dubai
10.2001 - 10.2003
- First Mediterranean restaurant in Dubai, “Focaccia”
- Managed special food promotions such as “Gourmet” night and Cigar night.
charge- Team Leader
Hyatt Regency
Dubai
10.2000 - 10.2002
- Managed 5 outlets, two pool side bars, one café & bakery outlet, one mini golf bar and one sports bar.
Food & Beverage Service
Hyatt Regency
Dubai
01.1993 - 10.2000
- Worked in various food & beverage outlet as a server
- (Room service, Mini bar, Revolving restaurant, Mediterranean restaurant)
- Special Awards
- Selected as a employee of the month, July 2000
- Six times nominee for the employee of the month
- Winner of the up selling competition among the outlets
- Outlet trainer, three Hyatt star achievers distinction in three months
- Guest appreciation letters by guest
- Best employee suggestion – Introduced a “buddy system” for the new employees in the outlet
- Four time participator of Chaine Des Rotisseures Dinner
- Special skills
- In-charge for Food & Beverage contracts such as coffee & tea suppliers
- In-charge for table booking platform and guest database maintenance
- In-charge for Social Media contract and online booking platform
- In-charge for all special events reservations
- Training attended
- How to conduct meeting August 2007
- Consumer audit & Brand standard 2007
- Employee opinion survey training March 2006
- Service excellence September 2006
- Coaching skills January 2005
- Hyatt on skills – Train the trainer June 2003
- Interviewing skills March 2003
- Hyatt competencies October 2002
- Time & task management April 2002
- UAE basic hygiene training June 2003
- Leadership skill March 2001
- Telephone skills July 1988
- Service through selling May 1999
- West awards advanced course
- In wines and spirits August 2001
- Driving customer preference July 2014
- Funky Marketing May 1999
- Harvard Manage Mentor February 2009
- Ronnefeldt tea seminar July 2001
- Team building
- Fire & Safety – Bomb threat every three months
- Conducted trainings for all the staff members on a daily basis to encourage up selling during operations
- Analyzed monthly Profit & Loss
- Improved efficiency by ensuring the maintenance of operating equipment and supplies for operation
- Monthly Beverage control& monthly payroll update
- Employee grooming and outlet appearance
- Engaged with various hotel teams during special events such as Oktoberfest, Ramadan, corporate events as a frontline charge
Education
Dubai Tour Guide course: Department of Tourism & Commerce Marketing Basic Food Hygiene - undefined
Hotel hospitality management school
1989
Higher secondary - undefined
Food craft institute, University of Kerala
John Diversy, Dubai First Aid Course-Dubai Tourism & Commerce marketing. - undefined
August 2001
Skills
- Fluent
- FNU BENNY VARGHESE
- SKILLS
- Financial forecasting
- Well versed computer skills (Opera, Micros, Microsoft, Windows Reservation systems
- Employee Management
- Implementation of 5-star hotel standards
- Strategic Planning
- Problem Solving
- Organizational Skills
- Time Management
- Adaptability
- Food Service Background
- Menu Planning
- Hiring and Training
- Full Service Restaurant Background
- Customer Service Best Practices
- Food Preparation and Safety
- Work Assignments
- Employee Recruitment Expertise
- Inventory Control
- Employee Schedule Management
- Customer Loyalty
- Complaint Resolution
- Staff Scheduling
- Training and Development
- Marketing and Advertising
- Restaurant Promotion Management
- Staff Supervision
- Serve Customers
- Supply Ordering and Management
- Inventory Management Software
- Fire Safety Regulations
- Suggestive Selling
- Teamwork and Collaboration
- Food Challenges
- Dining Reservations
- Investigating Complaints
- Food and Beverage Orders
- Profit and Loss Reporting
- Thorough Knowledge of Product
- P&L Responsibility
- Community Events
- Managing Reservations and Large Parties
- Manage Promotions
- Table Layout
- Employee Presentations
- Station Preparation
- Food Allergies
- Compliance Requirements
- Maintain Food Safety
- Anticipating Problems
- Disciplinary Action
- Delegating Assignments and Tasks
- Billing and Payment Processing
- Liquor Law Compliance
- Employee Performance Evaluations
- Managing Deliveries
- Strategic Forecasting
- Shipment Preparation
- Calendar and Scheduling Software
- Calm and Pleasant Demeanor
- Database Interface and Query Software
- Safe Food Handling Practices
- Control Inventory Costs
- Front of House Management
- Monitoring Food Preparation
- Payroll Submission
- Equipment Maintenance
- Facilities Planning
- Waste Reduction
- Reservation Coordination
- Guest Relations
- POS Terminal Operation
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteImportant To Me
Healthcare benefitsPersonal development programsTimeline
Restaurant Manager
Grand Hyatt Dubai, Singaporean Seafood
12.2022 - 01.2024
Restaurant Manager
Grand Hyatt Dubai, Indian & Vietnamese Restaurant
01.2018 - 12.2022
Restaurant Manager
Grand Hyatt Dubai
08.2016 - 01.2018
Reservation Manager
Grand Hyatt Dubai
08.2016 - 01.2024
Restaurant Manager
Hyatt Regency Dubai
12.2007 - 08.2016
Night club Manager
Hyatt Regency
10.2002 - 12.2007
Asst Outlet Manager
Hyatt Regency
10.2001 - 10.2003
charge- Team Leader
Hyatt Regency
10.2000 - 10.2002
Food & Beverage Service
Hyatt Regency
01.1993 - 10.2000
Dubai Tour Guide course: Department of Tourism & Commerce Marketing Basic Food Hygiene - undefined
Hotel hospitality management school
Higher secondary - undefined
Food craft institute, University of Kerala
John Diversy, Dubai First Aid Course-Dubai Tourism & Commerce marketing. - undefined
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