Fofana Sahibou
Newark,NJ
Summary
Highly organized Office Assistant with experience in administrative support and customer service. Strong multitasking skills, adept at managing multiple tasks simultaneously, while maintaining high attention to detail. Demonstrated ability to streamline office processes for efficiency, productivity, and quality without compromising any of them. Successfully ensured optimal office operations by implementing effective administrative systems.
Overview
10
10
years of professional experience
Work History
E Commerce Fulfillment Associate
Net A Porter
Mahwah, NJ
01.2019 - 03.2023
- Responsible for picking, and filling orders from stock, packing and shipping orders
- Perform label printing for final packaging utilizing appropriate software while following defined schedule ensuring all related documentation is complete
- Pull approved finish products from shelves, process orders in our ERP system and pack the orders once verified.
Assistant Manager
Domino's Pizza
Newark, NJ
03.2017 - 01.2019
- Responsible for counting inventory and supplies on a nightly basis
- Analyzed labor and sales on a continual basis
- Ensured facility and equipment cleanliness based on company standards
- Efficient supervision of employees.
Sales Associate
Gabriel Brothers
Pittsburgh, PA
02.2015 - 02.2017
- Served customers by helping them select products
- Greeted and received customers in a welcoming manner
- Provided outstanding customer service
- Documented sales by creating or updating customer profile records
- Managed financial transactions
- Processed payments by totaling purchases, cash, and store or other credit and debit cards
- Assisted with inventory, including receiving and stocking merchandise.
Office Assistant
Burkina Lansa Carriere
Burkina faso- Ghana
02.2014 - 12.2014
- Involved in all administrative aspect of running the business
- Designed and maintained filing and storage system in the office
- Light accounting duties
- Answered phone calls and directed callers to the appropriate party
- Processed, sorted, and routed incoming and outgoing mail
- Monitored and managed inventory of office supplies; ordered and distribute office supplies as necessary
- Coordinated and scheduled appointments and meetings.
Confidential Secretary
Embassy of Federal Republic of Nigeria
Ghana
10.2013 - 01.2014
- In charge of receiving and dispatching of mail correspondence
- Solely responsible for translation of correspondences
- Scheduled travel arrangements for senior executives
- Maintained general company record systems to uphold accurate files
- Creating and proofreading documents and drafting emails.
Bilingual Office Assistant
Ghana Standard Authority
Ghana
02.2013 - 04.2013
- Drafted routine letters and memorandum for Executives
- Photocopied documents for upper management
- Maintained office supply inventory.
Education
International Relations, A.A.S -
Community College of Allegheny County
Pittsburgh, PA04.2016
Bilingual Office Assistant (Diploma) -
Alliance Francaise Accra
Ghana06.2013
Skills
- Microsoft Office
- Outlook
- Bilingual (French and English)
- Excellent communication and customer service
- Multitasking and organization
- Punctual and reliable
- Attention to detail
Timeline
E Commerce Fulfillment Associate
Net A Porter
01.2019 - 03.2023
Assistant Manager
Domino's Pizza
03.2017 - 01.2019
Sales Associate
Gabriel Brothers
02.2015 - 02.2017
Office Assistant
Burkina Lansa Carriere
02.2014 - 12.2014
Confidential Secretary
Embassy of Federal Republic of Nigeria
10.2013 - 01.2014
Bilingual Office Assistant
Ghana Standard Authority
02.2013 - 04.2013
International Relations, A.A.S -
Community College of Allegheny County
Bilingual Office Assistant (Diploma) -
Alliance Francaise Accra
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