U.S. Army Veteran leveraging 20+ years of experience leading large-scale technology projects and overseeing technical teams in organizations of 8 to 220 personnel in dynamic, fast-paced environments. Possess a comprehensive background in compliance, security, data analysis and reporting. Reputation for exceeding customer expectations, building strong relationships at all levels of an organization while managing risk and developing teams.
Monitor, prevent, detect, investigate, and respond to around the clock incidents. NOC team are charged with monitoring and protecting the organization's assets including intellectual property, personnel data, business systems, and brand integrity.
Oversaw 19 contractor personnel managing Unified Capabilities (UC) Systems and a 5 member Electronic Telephony Firewall Management Team in support of the CONUS Theater spread across 4 sites responsible for 180 enterprise assets valued at >$15M. Developed and managed relationships across multiple cross- functional organizations, including Defense Information Systems Agency and Army Network Enterprise Technology Command.
Government Watch Officer supporting Enterprise IT application development and system integration projects. Developed technical project plans, proposals, task orders, and administrative reporting. Worked with customers to relate any system changes and integrate customer feedback into improving processes. Executed ITIL processes (Change, Request, Incident, Problem Management) on technical IT systems.
Managed the 8 person Joint Cyber Watch Team at Joint Cyber Center supporting the Combatant Command HQS, 4 service components. Provided operational impact assessments and situational awareness reports for all theater communications and cyberspace systems for USPACOM Commander. Accountable for $2M in equipment.