As a proactive , conscientious and problem solver, who also provides practice leadership in both healthcare and IT Technology. I am passionate about fitness and nutrition, also troubleshooting both software and hardware as deem necessary.
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
PT AIDE/ Practice Administrator
Carolina physical rehab services
Wadesboro, NC
06.2017 - Current
Accurately measured and recorded patients blood pressure using the appropriate medical apparatus to inform the therapist of patients current health status
Collected medical data regarding health and blood pressure results to transcribe unto 15patients charts daily
Assist the physical therapist by observing patients movements and implementing individualized treatment plans
Worked closely with the physical Therapist to teach patients the necessary exercises and movements needed to improve their existing conditions
Evaluated 8-10 patients fitness levels and health conditions weekly by explaining exercises in detail and suggesting helpful alternatives
Ensured compliance with facility and state requirements in maintaining a clean and safe therapy environment
Treated patients by assisting with Total Motion Release exercises to improve medical injury and pain
Build trusting relationships with patients and advise them on completing home exercise routines,including how to change nutritional or lifestyle habits according to their conditions
Practice Administrator/IT Support
Carolina physical rehab services
Marshville, NC
06.2005 - 12.2022
Responsible for customer service and day to day operations answering incoming phone calls from insurance and referring providers, healthcare professionals and patients to be referred to the clinic
Responsible for two physical Rehabilitation practices with eight employees which includes Physical Therapy Assistants and Occupational Therapists
Development of policies and procedures to ensure regulatory compliance and patients admission forms to suit their health conditions and how to meet their Therapy targeted goals
Oversee or complete all aspects of business management, accounting, receivables coordinating bank deposits, purchasing, accounts payable, financial statements including profit and loss of the business, payroll Providers enrollment and CAQH credentialing, cost analysis, and budget creation, marketing, office management, HIPAA security and medicare, human resources, Insurance verifications for the breakdown of in network/out of network, co pays, coinsurance, deductibles, visits limits and prior authorization as deem necessary
Ordering and maintaining inventory of all supplies
Negotiating all vendor contracts
Hiring and supervision of administrative staffs and managing the process from start to finish
Providing IT support as deem necessary, which includes installation of software, hardware and It’s configuration
Assisting staff with troubleshooting hardware and software issues, connectivity issues, routers, modems and managing the static ip address
Install and configure/troubleshoot local printers, faxes and scanners.
Help Desk Support Specialist
IBM
Charlotte, NC
09.2001 - 06.2005
provide level 1 and 2 phone support to end users.
provide level 1 and 2 remote support for pcs.
Answers questions and solve problems for users about windows NT workstations/server connectivity issues, lotus notes email client including it's configuration, upgrade and migration.
Troubleshoot all types of Helpdesk related issues for users , network issues Lan, Wan, Tcpip, static ip address and configure DHCP on Machines with ip problems.
Install and configure network and local printers , faxes and scanners.
Log all information via Global Advanced IBM Helpdesk ticketing system.
Education
Bachelor of Science - Biochemistry
Lagos State University
Nigeria
02-1990
Skills
Windows NT/Server/Lotus Notes Email client
Major software/systems implementations
payroll and accounting-Quickbooks
Fitness and Nutrition
Managerial
strong verbal, interpersonal and written communication