Folole Laulu
Anchorage,AK
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Staff Coordinator
Baxter Senior Living
Anchorage, Alaska
12.2023 - Current
- Managed recruitment process including screening applicants, scheduling interviews, conducting reference checks.
- Developed processes to ensure efficient coordination of tasks between departments.
- Developed training programs designed to enhance individual skillsets and increase overall organizational competency.
- Coordinated meetings with internal teams, customers, vendors, partners. to ensure maximum efficiency.
- Reviewed and updated job descriptions based on changes in roles and responsibilities due to new projects or initiatives.
- Provided support to team members in completing assigned duties on time and within budget constraints.
Caseworker
Opad
American Samoa, Am.Samoa
12.2021 - 10.2024
- Adhered strictly to HIPAA regulations regarding confidentiality of client information at all times.
- Collaborated with other departments within the agency to ensure that all services are provided in a timely manner.
- Provided crisis intervention when necessary by responding quickly to urgent requests from clients or referral sources.
- Created monthly reports summarizing caseload activities for review by supervisor.
- Attended court hearings when appropriate to provide testimony regarding client status or progress towards goals.
- Assisted clients with job searches, budgeting, parenting skills, housing resources and other social services as needed.
Medical Receptionist
LBJ Hospital
Amrican Samoa, Am.Samoa
08.2019 - 01.2021
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Greeted and checked in patients, updating patient information in computer system.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Answered phones promptly and directed calls appropriately.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
Education
High School Diploma -
West High School
Anchorage, AK05-2010
Skills
- Employee Relations
- Staff Development
- Training and mentoring
- Scheduling proficiency
- Recordkeeping
- Event Coordination
- Scheduling and calendar management
- Team Oversight
- Relationship Building
- Patient Scheduling
- Customer Service
- Project Coordination
Timeline
Staff Coordinator
Baxter Senior Living
12.2023 - Current
Caseworker
Opad
12.2021 - 10.2024
Medical Receptionist
LBJ Hospital
08.2019 - 01.2021
High School Diploma -
West High School
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