Elizabeth A McDonough
Salem,OR
Summary
Experienced Manager with exceptional leadership skills and a strong track record of achieving company goals while delivering high-quality service. Ready to contribute and deliver success to the Siemens organization. Detail-oriented administrative professional with superb people skills and public relations experience. Business-savvy with excellent decision-making skills.
Overview
17
17
years of professional experience
Work History
Executive Support Specialist
Department of Revenue
09.2023 - Current
- Provide confidential administrative support to the CIO and seven IT Managers
- Manages calendars and activities of the CIO and IT Managers
- Make travel arrangements as needed, and prepare travel and expense documents
- Review documents requiring signature by the CIO and IT Managers
- Order supplies and other items as requested for the IT Service Division, ensuring compliance with Procurement rules and practices
- Coordinate and submit Requests for Computer Access for staff in the IT Service Division.
Executive Administration
Tilton's Therapy
11.2022 - 04.2023
- Safeguarded confidential information and maintained privacy standards through strict adherence to HIPAA guidelines
- Diligently tracked authorization dates to ensure timely service provision and minimize delays
- Proficiently conducted daily audits to verify invoice billing accuracy, utilized EMR systems, and implemented clinical documentation audits to ensure adherence to industry standards and best practices
- Conducted authorization through various insurance companies
- Successfully facilitated timely processing of therapist evaluation documentation by submitting it to insurance companies for authorization.
HR/Business Compliance Manager
Fresh n' Local Foods, Inc
03.2017 - 10.2022
- Resolved internal and external HR inquiries, provided timely assistance, and ensured compliance with employment requirements
- Collaborated with other managers and the CEO in performance management procedures to optimize team performance and ensure productivity
- Managed daily accounts receivable reconciled and maintained financial records
- Provided regular updates to the CEO and stakeholders on the ongoing project’s progress
- Supported operations in Oregon and Washington in a fast-paced environment and fostered positive employee engagement through corporate team recruiting and retention efforts.
Fitness Determination Specialist
State of Oregon DHS/OHA
10.2018 - 08.2020
- Conducted thorough background investigations and interpreted rules, processes, and procedures to gather comprehensive character and personal history data
- Generated documentation, reviewed relevant records, and created detailed reports with notable findings
- Utilized various databases such as ecourts, child-protected services, and police reports to gather proof of activities and support investigation outcomes
- Actively participated in staff and client training programs to ensure compliance with federal, state, and local jurisdiction regulations and contributed to morale-building initiatives as a valuable member of the Fun Committee.
Area Director
N2 Publishing
12.2013 - 01.2017
- Coordinated scheduling, communication, finance, and events
- Conducted meetings with stakeholders, business owners, community administrators, and residents to gather information for publications and effectively communicated product details and processes through digital presentations
- Compiled finance data and contributed to the publication
- Organized and executed monthly events for residents and business partners, fostering strong client relationships
- Showcased strong business communication skills through, processing, maintaining office forms, and providing exceptional customer service
- Used various software, including desktop publishing software, and data entry, access, and retrieval.
Director/Founder
NW Kids Club & Salem Prep School
12.2006 - 08.2014
- Proven track record of success in various areas such as membership sales, education, HR, and event planning
- Created an Indoor Playground for children facility for the community that served over 100,000 children around Oregon
- Oversaw two buildouts of 7,000 sq Ft and 11,000 sq. Ft
- Facilities, working closely with architects, contractors, and regulatory agencies to ensure compliance with building code requirements
- Managed budgets, contracts, and agreements, ensuring efficient allocation of resources for successful project implementation and completion
- Created and implemented highly successful advertising strategies to increase sales
- Established a school with five different language programs with a maximum enrollment capacity of 76 and managed a team of 12 staff members including licensed Teachers and Aids
- Responded proactively to internal and external inquiries, assisted, and maintained regular communication with co-owners, employees, and stakeholders
- Actively promoted the organization within the local community and engaged with media representatives.
Education
Some College (No Degree) -
Coursera
OnlineSkills
- Excellent communication and interpersonal skills
- Self-motivated and adaptable to change
- Strong team player with the ability to work independently
- Excels in multi-tasking and prioritization
- Excellent critical thinking and analytical problem-solving skills
- Reliable, trustworthy, and skilled in conflict resolution
- Proficient in planning, organizing, and executing projects
- Budgeting
- Microsoft Office Suite (Word, Excel, PowerPoint, Access, Publisher)
- Workday
- WordPress
- Google Suite
- Outlook
Volunteer Experience
- Mentored for SCORE Small Businesses Advisory Committee - Oregon
- Early Childhood Advisory Committee for Salem-Keizer School District
- St. Joseph School Auction Committee - Salem
- Created a Website for Essence Hair Studio
- Awesome 3000 Volunteer in a leadership role
- Web Master for West Salem Grad Party Committee
Timeline
Executive Support Specialist
Department of Revenue
09.2023 - Current
Executive Administration
Tilton's Therapy
11.2022 - 04.2023
Fitness Determination Specialist
State of Oregon DHS/OHA
10.2018 - 08.2020
HR/Business Compliance Manager
Fresh n' Local Foods, Inc
03.2017 - 10.2022
Area Director
N2 Publishing
12.2013 - 01.2017
Director/Founder
NW Kids Club & Salem Prep School
12.2006 - 08.2014
Some College (No Degree) -
Coursera
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