Wendys Crew Members
Flynn Restaurant Group
12.2023 - 04.2024
- Followed strict hygiene guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
- Contributed to a positive team atmosphere by effectively communicating with fellow crew members during busy shifts.
- Provided excellent customer service, addressing any concerns or inquiries promptly.
- Implemented proper safety protocols for handling knives and other sharp tools, reducing accidents on the job.
- Upheld company policies regarding uniform appearance, punctuality, attendance, exhibiting professionalism at all times.
- Collaborated with team members to maintain an organized inventory system, easily locating necessary items when needed.
- Lifted and carried heavy materials.
- Resolved customer complaints promptly, demonstrating empathy and understanding in addressing their concerns.
- Managed drive-thru queue efficiently, directing traffic flow as needed to minimize wait times and ensure a smooth customer experience.
- Promoted upselling opportunities to increase overall revenue while catering to customer needs.
- Enhanced customer satisfaction by providing efficient and friendly service at the drive-thru window.
- Managed high-pressure situations during peak hours, maintaining composure and professionalism in handling challenging exchanges.
