Summary
Overview
Work History
Education
Skills
Timeline
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Ford Bray

Brooklyn,NY

Summary

Strong leader and problem-solver dedicated to increasing operational efficiency and capacity, while building a positive and constructive company culture.

Overview

3
3
years of professional experience

Work History

Director of Operations

Parlor Coffee
07.2023 - Current
  • Oversaw 80% growth in output in two years of leadership.
  • Created and implemented all operational standards of procedure, including staffing, workflow, workplace policies, inventory management, quality control, etc.
  • Developed and enforced compliance mechanisms to ensure adherence to federal, state, and industry regulations and standards.
  • Analyzed operations, built month to month forecasts to anticipate growth, and designed strategies to improve operational cohesiveness while increasing output.
  • Communicated across departments: Marketing, Finance, and Human Resources, to confirm alignment of business priorities.
  • Managed supply chains critical to the business and collaborated with raw materials suppliers, packaging suppliers, and others.

General Manager

Parlor Coffee
05.2021 - 05.2023
  • Managed the day to day operations of production, ranging from team management, output, inventory, etc.
  • Recruited, hired, and trained a growing team of production roasters, production assistants, and delivery drivers.
  • Implemented inventory management and ordering systems to ensure preparedness as output demands increased.
  • Collaborated across departments, and effectively communicated issues to higher management with great detail.
  • Provided thoughtful guidance and improved efficiency through coaching on management principles, industry practices, company procedures, and technology systems.
  • Trained and guided team members to maintain high productivity and performance metrics, while building a culture that has yielded employee loyalty and minimized turnover.

Education

J.D. -

Brooklyn Law School
Brooklyn, NY
05.2016

Master's of Law (LLM) - International Relations And Affairs

University of Kent
Brussels, Belgium
05.2011

Bachelor of Arts - Philosophy

University of Kansas
Lawrence, KS
05.2009

Skills

  • Forecasting and strategic planning
  • Supply chain management
  • Leadership and coaching
  • Goal setting, performance improvement, and KPI tracking

Timeline

Director of Operations

Parlor Coffee
07.2023 - Current

General Manager

Parlor Coffee
05.2021 - 05.2023

J.D. -

Brooklyn Law School

Master's of Law (LLM) - International Relations And Affairs

University of Kent

Bachelor of Arts - Philosophy

University of Kansas

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Ford Bray