

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Co-founded construction consulting firm in Baja Mexico to provide expert guidance and innovative solutions in the industry.
Established legal and accounting practices to comply with local compliance.
Work with a team to create and launch all marketing materials, website and social media platforms.
Market to potential clients through face to face sales and cold calling.
Provide support for sales team through internal operations.
Aide in the customer service to current clients and business partners.
Led initiatives to advocate for the financial needs of domestic violence survivors, focusing on education and economic abuse awareness. Developed strategic programs to enhance financial empowerment and resilience among survivors. Collaborated with community organizations to address financial challenges faced by this vulnerable population.
Developed and implemented a Financial Empowerment program and related services for the organization. Promoted the program internally and externally through educational presentations and public speaking opportunities.
Awarded the Heroes of Human Services Award, created to honor those who have touched the lives of others through their advocacy, dedication, service and support throughout Sacramento County.
Issued by Sacramento County Supervisors and the Human Services Coordinating Council · Nov 2016
Directed wholesale and correspondent sales operations to drive revenue growth.