Forerica Armstrong
Canton,MS
Summary
Process Assistant with proven expertise in improving production processes and reducing errors by 15% using Lean Six Sigma strategies. Expert in streamlining supply chain procedures, decreasing lead times by 20% and achieving annual cost savings of $100K. Skilled in developing process documentation, enhancing employee training and boosting compliance by 30%. Adept at leveraging technical and soft skills to drive operational efficiency and effectiveness.
Overview
2
2
years of professional experience
Work History
Process Assistant Stow, Pick, & Quality
Amazon
04.2023 - Current
- Facilitated knowledge sharing among team members, fostering a culture of collaboration and innovation.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Assisted in the development of key performance metrics to track progress against departmental goals, enabling data-driven decision making.
IOL Problem Solver
Amazon
11.2022 - Current
- Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.
- Defined problems to make decisions and moved forward to support quick resolution.
- Led cross-functional teams in development of project strategies, optimizing resources and outcomes.
Problem Solver
Amazon
09.2022 - Current
- Researched and extracted data to complete tasks.
- Defined problem to identify, prioritize and select alternatives.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Employed various tools and equipment to find solutions to difficult or complex issues.
Fulfillment Associate
Amazon
08.2022 - Current
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Reduced product damage rates through proper handling, storage, and packaging procedures.
- Followed safety protocols to minimize workplace accidents.
- Increased on-time delivery rates by prioritizing urgent shipments and effectively managing workload distribution among team members.
Education
Delta Technical College
Ridgeland, MS09-2013
High School Diploma -
Canton High School
634 Finney Rd.05-2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Multitasking
- Time management
Timeline
Process Assistant Stow, Pick, & Quality
Amazon
04.2023 - Current
IOL Problem Solver
Amazon
11.2022 - Current
Problem Solver
Amazon
09.2022 - Current
Fulfillment Associate
Amazon
08.2022 - Current
Delta Technical College
High School Diploma -
Canton High School
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