Summary
Overview
Work History
Education
Skills
Additional Information
Personal Information
Timeline
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Forest Preston

Leesburg,VA

Summary

I am Forest Preston. My prior job experience has been in customer service, restaurants and sales. I am a quick learner who is extremely motivated to excel in the workplace. No matter what I am doing, I strive to be the absolute best that I can be.

Overview

9
9
years of professional experience

Work History

Pool Service Technician

Great Falls Pools
05.2023 - 10.2023
  • Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
  • Tested and balanced pool water to maintain safe and healthy swimming environment.
  • Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
  • Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
  • Assisted in plumbing repairs and equipment installation

Associate

Jersey Mike's Subs
11.2022 - 05.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Provided product price information to customers.
  • Held keys and was able to open and close the store with maximum efficiency

Catering Associate

Inova Landsdowne
07.2017 - 11.2022
  • Greatly experienced with 5+ years of patient care
  • Familiar and friends with all the 'Frequent Flyers'
  • Work 12 hour days with rigorous walking, standing and lifting
  • Work with each patient in the unit to provide excellent meals and satisfactory service
  • Maintain cleanliness of the patient and soil rooms by properly removing dishes after each meal
  • Clean around the kitchen and maintain health code standards
  • Communicate effectively with the medical team to ensure patient safety
  • Employee of the month winner
  • Recipient of many 'Peach Awards' from patients
  • Featured in the Inova newsletter twice
  • Mentioned by name many times in Press Ganey
  • Mentioned by name in an essay written to the CEO of Inova, the patient was compelled to write about the service I provided him
  • Winner of the hospital-wide 'Peach Award'.

Cashier Sales Associate

Michaels
03.2017 - 07.2017
  • Drove sales and add-on purchases by promoting specific item options to customers
  • Trained new team members in cash register operation, stock procedures and customer service
  • Learned roles of other departments to provide coverage and keep store operational
  • Maximized customer satisfaction by assisting customers complete purchases, locate items and sign up for rewards programs
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system
  • Cross-trained in several roles in order to provide skilled backup for team members.

Server

Leesburg Colonial Inn
04.2016 - 03.2017
  • Worked at a bed and breakfast with an on-site cafe and bar
  • Served food to customers and hotel guests
  • Made sure the customers needs were met and provided friendly service
  • Completed daily side work, making sure we were fully stocked
  • Sold reservations for the inn
  • Acted as a 'bell boy' by bringing up guests luggage
  • Replaced and fixed any amenity in their room
  • Provided room service all while maintaining tables in the cafe and bar
  • Acted as bartender when needed, making cocktails and pouring beer
  • Able to change beer kegs.

Associate

MOD Pizza
01.2016 - 04.2016
  • Worked as a team to provide customers with a memorable experience
  • Maintained cleanliness and health standards in the restaurant
  • Built pizzas while interacting with guests on the line
  • Pressed dough every morning and when needed
  • Cooked pizzas
  • Made sure everything was just right for our guests
  • Able to fully operate the register
  • Washed dishes.

Assistant Manager

Vitamin World
07.2014 - 01.2016
  • Provided excellent customer service while maintaining sales goals daily
  • Kept store appearance spotless and stocked when needed
  • Completed daily inventory on all products throughout the store
  • Completed sales action plan every month (setting proper signs for sales and advertising new products)
  • Able to open and close store by myself and make nightly bank deposits
  • Participated in conference calls and communicated daily with corporate
  • Completed a 'mystery shop' (rewards program where a secret shopper would shop in your store, passed with 100%).

Education

Northern Virginia Community College
Sterling, VA

Certification - Information Technology

North Virginia Community College
Sterling, VA
11.2023

High School Diploma -

Tuscarora High School
Leesburg, VA
01.2013

Skills

  • Patient care
  • Operations
  • Epic
  • Bartending
  • Kitchen Experience
  • Food Safety
  • Restaurant Experience
  • Upselling
  • Serving Experience
  • Analytical Learner

Additional Information

  • SKILLS
  • Patient care
  • Upselling and cross-selling
  • Excellent communication
  • Sales
  • Empathetic and kind people skills
  • Restaurant experience
  • Teamwork skills
  • POS skills
  • Safe equipment operations
  • Knowledge of Epic software

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Pool Service Technician

Great Falls Pools
05.2023 - 10.2023

Associate

Jersey Mike's Subs
11.2022 - 05.2023

Catering Associate

Inova Landsdowne
07.2017 - 11.2022

Cashier Sales Associate

Michaels
03.2017 - 07.2017

Server

Leesburg Colonial Inn
04.2016 - 03.2017

Associate

MOD Pizza
01.2016 - 04.2016

Assistant Manager

Vitamin World
07.2014 - 01.2016

Northern Virginia Community College

Certification - Information Technology

North Virginia Community College

High School Diploma -

Tuscarora High School

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Forest Preston