Sebastian Fortier
Bilingual Retail Sales Specialist, Art History Honors Graduate
San Juan,PR
Summary
Exceptional customer relations and sales abilities, with excellent communication and empathy skills, organized, creative, and self-reliant. Enjoy understanding diverse perspectives, adapting to various situations and challenges, generating original ideas and approaches, and working autonomously and self-directed. Proficient in use of POS software. Fully bilingual in Spanish.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Sales Associate Specialist
Hot Topic Inc.
4 2022 - Current
- Developed comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Contributed to positive work environment by collaborating with team members and offering support when needed.
Retail Sales Associate
Lin Manuel Miranda's "Tee-Rico" Brand Store
08.2019 - 01.2020
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Used POS system to total customer purchases and receive payment by cash, credit, debit and voucher.
Education
Bachelor of Arts - Art History/English
University of Puerto Rico
San Juan, PR 08.2013 - 05.2021
Skills
Cultural Awareness
Bilingual Proficiency
Strong Organization
Art history knowledge
Team Member Collaboration
Sales and Merchandising
Attention to Detail
Timeline
Retail Sales Associate
Lin Manuel Miranda's "Tee-Rico" Brand Store
08.2019 - 01.2020
Bachelor of Arts - Art History/English
University of Puerto Rico
08.2013 - 05.2021
Sales Associate Specialist
Hot Topic Inc.
4 2022 - Current