Forogh Bina

• Greeted visitors upon arrival at the office, answered phone calls, and responded to emails.
• Resolved user service requests by troubleshooting issues and developing effective solutions.
• Supported PC hardware, desktop operating systems, and application software, ensuring optimal functionality.
• Conducted minor repairs and coordinated maintenance services for IT equipment.
• Managed antivirus software, including updates, and repaired computers affected by spyware, adware, and viruses.
• Entered data into computer systems, updating records and files with new information.
• Organized and maintained records of volunteer hours.
• Modified existing Microsoft software systems to enhance performance and add new features.

various capacities, enhancing both the administrative functions and academic environment of the school. My key responsibilities included:

• Providing comprehensive administrative support to the Dean, streamlining daily operations,and aiding in strategic planning.
• Actively participating in the hiring and interview processes for professors, contributing to the enhancement of the faculty team.
• Designing innovative student flowcharts for different majors, aiding in clear academic pathway planning.
  Assisting graduate students with career planning, serving as a liaison between them and potential employers, and guiding them towards fulfilling their career aspirations.
• Conducting thorough reviews of professors' syllabi for upcoming semesters to ensure academic rigor and relevance.
• Implementing efficient data management practices, focusing on cleaning and organizing data for better accessibility and analyses.
• Leading the digitization of form requests, simplifying processes for both students and faculty, and enhancing the school's administrative efficiency.
• Offering valuable insights on the school's programs and course offerings from a student's perspective, aiding in curriculum development and student engagement strategies.
• Authoring a comprehensive code of conduct for student employees, emphasizing ethical practices and professional standards.
  This role allowed me to develop a deep understanding of academic administration and has honed my skills in data management, process optimization, and stakeholder engagement.

Campus Career Connect

Spearheaded the development of a comprehensive web-based application for Al Akhawayn University, aiming to enhance job search efficiency and employment tracking. This project, executed in collaboration with a team, involved creating a robust platform to connect students with job opportunities and assist the Employability Office in monitoring student employment statuses.

Key Responsibilities:

• Database Design and Management: Instrumental in designing and managing the project database using PostgreSQL, focusing on data integrity and scalability.
• Backend Development: Contributed significantly to backend development, utilizing Java, Node.js, and Express.js to augment application functionality and user experience.
• Frontend Development: Assisted in crafting a responsive and intuitive user interface employing React.js, prioritizing ease of navigation for students and staff. Testing and Quality Assurance: Led comprehensive testing phases, including unit, integration, and performance tests, to ensure application reliability and operational efficiency.

The application markedly improved the university's capacity to track and analyze employment outcomes, streamlining the job search process for students and elevating the Employability Office's data management efficacy.

• Developed and executed comprehensive communication strategies to amplify the fair's reach across various media platforms.
• Collaborated with diverse faith groups for inclusive representation and engagement in the fair.
• Managed the creation and distribution of promotional materials, ensuring clarity and broad appeal.
• Oversaw the club's social media channels, fostering interfaith dialogue and promoting event activities.
• Organized and led preparatory meetings, aligning interfaith activities and goals.
• Acted as the club's media spokesperson, effectively conveying its mission and values.
• Coordinated logistical aspects of the event, including venue setup and schedule management.
• Monitored and assessed the impact of communication efforts, adapting strategies for optimal engagement.
• Fostered an environment of mutual respect and understanding among diverse faith communities.
• Utilized digital tools for effective team coordination and efficient event management.

Library Project for Al Akhawayn university library

Library System Enhancement at Al-Akhawayn University

• Enhanced the library's user interface, focusing on intuitive design and efficient navigation.
• Engineered an improved search engine, implementing advanced algorithms to optimize data retrieval.
• Collaborated with ten expert members of the university engineering committee, playing a key role in code development and system design.
• Specialized in applying object-oriented programming techniques to ensure robust and scalable code solutions. Led specific coding tasks, leveraging skills in Java and software development best practices.

Significantly improved the library's search functionality and user experience by 85%, leading to increased user satisfaction and a more efficient information retrieval process.

Crown Barber Booking System

• Initiated and developed a comprehensive online booking system, our first real-world application for Crown Barber.
• Incorporated MERN stack technologies, emphasizing React.js for frontend development and Node.js, Express.js, and MongoDB for backend efficiency.
• Transformed customer service by designing a user-friendly booking interface, enhancing user engagement and appointment management.

Successfully modernized the client's business operations, leading to increased customer satisfaction and streamlined service delivery, showcasing our ability to handle large-scale, challenging projects.

One Year Leadership Development Institute & Volunteer Online Instructor

• Developed and delivered engaging online lessons, catering to diverse student learning styles.
• Utilized digital tools and platforms effectively for enhanced teaching and student interaction.
• Assessed student progress through assignments, quizzes, and interactive discussions.
• Provided personalized feedback and support, fostering a conducive learning environment.
• Adapted curriculum and teaching methods to accommodate varied student needs and preferences.