Forrest Carpenter
Business Intelligence, Data Management, Leadership
Puyallup,WA
Summary
Business Intelligence Professional with over 20 years of experience in data management, data analysis, process improvement, ETL, reporting and workflow automation for a leading Fortune 500 healthcare company. Proven leader with a track record of training, leading, and mentoring strong teams. Ready to tackle new challenges and advance organizational objectives with collaboration, dedication, and enthusiasm.
Overview
22
22
years of professional experience
Work History
Tech Lead, Insights Team
DaVita Inc.
11.2024 - Current
- Identify and interpret data, analyze results, and provide ongoing support for data sources
- Create, maintain, and update code and workflows for data sources
- Move, update, upload/unload, filter, and clean the data
- Develop and implement databases, data collection systems, data analytics, and strategies to optimize efficiency and quality of data
- Work with stakeholders and leadership to prioritize business and information needs
- Locate and define new process improvement opportunities
Manager, Data Architecture
DaVita Inc.
09.2022 - 11.2024
- Manage the Data Architecture team and oversee the deployment of ETL and other data movement projects
- Develop, deploy and improve the data management and data quality assurance processes, employing robust and adaptable policies, procedures and tool sets
- Provide coaching, feedback and performance management
- Perform essential data management and analyst duties when needed
Senior Analyst, Integrated Kidney Care
DaVita Inc.
10.2016 - 09.2022
- Lead analyst for Government Services, Special Needs Plan (SNP), and ESRD Seamless Care Organization (ESCO) business
- Tableau server administrator
- Develop, deploy, and maintain production reporting, turning data into actionable information that is reliable, secure, and scheduled, utilizing complex reporting logic and disparate data sources across several platforms (e.g., Oracle, Netezza/IBM PureData, MS Excel, flat files, Tableau, etc.)
- Develop and nurture trusted relationships with business units and teammates across various work lanes, including meetings and presentations with C-level leadership
- Complete high-priority ad hoc report as needed
Manager, Business Intelligence
DaVita Inc.
09.2014 - 10.2016
- Direct supervisor for developers on the BI project team
- Serve as the Business Lead for the BI project
- Liaise for IT and Revenue Operations
- Report-out progress to Revenue Operations stakeholders
- Participate as a member of the reporting and analytics team's leadership group, including mentoring, performance management, and developing strategic goals and initiatives
- Usher reporting objects through the SDLC, including Cognos reports, Informatica workflows, ActiveBatch jobs, and Oracle objects
- Direct and monitor work as it relates to the BI project
- Rollout reports to the user community, including training report users
- Function as the Tableau server administrator for the reporting and analytics team
- Develop reporting in Cognos and Tableau as needed
Business Intelligence Specialist
DaVita Inc.
06.2012 - 09.2014
- Lead Cognos Developer for the BI project
- Participate as a member of the reporting and analytics team's leadership group, including mentoring, performance management, and developing strategic goals and initiatives
Senior Financial Analyst
DaVita Inc.
10.2011 - 06.2012
- Mentor and coach other analysts on the team
- Provide technical and process expertise as needed
- Lead and/or actively support the execution of strategic initiatives, process redesign, root cause analysis, metric/report development, and special projects
- Maintain portfolio of recurring reports
- Provide ad hoc reporting and analysis
Supervisor, Reporting & Analytics
DaVita Inc.
07.2010 - 10.2011
- Direct supervisor for 5-12 analysts
- Provide performance management
- Coach and mentor teammates
- Provide technical and process expertise
- Administrative duties as needed
Special Project Analyst, Special Project Team
DaVita Inc.
12.2009 - 07.2010
- Lead and/or actively support the execution of strategic initiatives, process redesign, root cause analysis, metric/report development, and special projects
- Provide ad hoc reporting and analysis
Instructor, Training Team
DaVita Inc.
10.2008 - 12.2009
- Instruct new teammates in business processes and the use of applications in a classroom environment
- Provide floor support and on-the-spot instruction on an ad hoc basis
- Conduct process analysis and curriculum development
- Write and update manuals and other classroom, resource, and training materials
Data Analyst, Reporting & Analytics
DaVita Inc.
01.2005 - 10.2008
- Produced monthly reports using advanced Excel spreadsheet functions
- Used statistical methods to analyze data and generate useful business reports
- Utilized data visualization tools to effectively communicate business insights
Senior Data Analyst, Patient Admission Services
DaVita Inc.
11.2003 - 01.2005
- Reduced manual data entry errors by designing and deploying automated ETL processes to transform raw data into usable formats
- Contributed to overall organizational growth through continuous improvement of data analytics capabilities and processes
- Developed and implemented data collection systems and other strategies to optimize statistical efficiency and data quality
Insurance Verification Clerk, Patient Admission Services
DaVita Inc.
08.2003 - 11.2003
- Demonstrated strong organizational skills, adeptly handling large volumes of data while maintaining high levels of accuracy and attention to detail
- Facilitated timely claim submissions by maintaining up-to-date knowledge of insurance guidelines and requirements
Education
BSIT - Information Technology
University of Phoenix
Tacoma, WASkills
SQL
Timeline
Tech Lead, Insights Team
DaVita Inc.
11.2024 - Current
Manager, Data Architecture
DaVita Inc.
09.2022 - 11.2024
Senior Analyst, Integrated Kidney Care
DaVita Inc.
10.2016 - 09.2022
Manager, Business Intelligence
DaVita Inc.
09.2014 - 10.2016
Business Intelligence Specialist
DaVita Inc.
06.2012 - 09.2014
Senior Financial Analyst
DaVita Inc.
10.2011 - 06.2012
Supervisor, Reporting & Analytics
DaVita Inc.
07.2010 - 10.2011
Special Project Analyst, Special Project Team
DaVita Inc.
12.2009 - 07.2010
Instructor, Training Team
DaVita Inc.
10.2008 - 12.2009
Data Analyst, Reporting & Analytics
DaVita Inc.
01.2005 - 10.2008
Senior Data Analyst, Patient Admission Services
DaVita Inc.
11.2003 - 01.2005
Insurance Verification Clerk, Patient Admission Services
DaVita Inc.
08.2003 - 11.2003
BSIT - Information Technology
University of Phoenix
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