Forrest Little
San Antonio,TX
Summary
- Resourceful Sales Agent skilled in convincing, persuading and closing sales deals.
- Sales Development Representative driven to create new customers within short amount of time. Motivated to generate and increase sales while delivering top-notch customer care.
Overview
9
9
years of professional experience
Work History
Sales Development Representative
AutoLeap
San Antonio, Texas
10.2021 - Current
- Call 100+ Auto Repair Shops to speak with the owner - in order to set a demo to show them our software and how we will benefit them.
- Follow up with Inbound Leads to see what interests them in our product and set a demo.
- Developed advanced understanding of products and services to react to customer objections, competitive questions and other FAQs.
- Won new business by articulating full value of company's capabilities to prospects.
Premier Service Consultant
AT&T
Austin , Texas
11.2020 - 10.2021
- Handled an average of 40 calls a day - regarding interest in attaining AT&T service.
- Resolved technical issues with mobile service.
- Explaining new and existing bills to the customer.
Business Telesales Representative
Charter Communications
San Antonio , Texas
05.2020 - 09.2020
- Outbound call center environment.
- Dial 100-120 calls a day to sell Spectrum services to small businesses.
- Prospect in order to upsell customers on existing services.
- Follow up on leads to pitch services to new customers.
Account Manager
AT&T
San Antonio , Texas
12.2018 - 03.2020
- Handled incoming calls including billing, cancellations and new service.
- Acted as a subject matter expert.
- Retained customers while simultaneously pitching new products and services.
Customer Service Representative
Charter Communications
San Antonio , Texas
06.2016 - 11.2018
- Assisted customers with billing, sales, all the way to fixing issues with their cable box/modem.
- Handled an average of 40 calls a day.
- Acted as a subject matter expert to assist colleagues.
Education
High School Diploma -
MacArthur High School
San Antonio, TX06.2014
Skills
- Highly motivated
- Top performer
- Adaptable
- Strong problem solving and creating thinking expertise
- Ability to multitask
- Active listener
- Proficient typist
- Strong analytical and organizational capabilities
- Results drivin leadership skills
- CRM experience
- Saas experience
Timeline
Sales Development Representative
AutoLeap
10.2021 - Current
Premier Service Consultant
AT&T
11.2020 - 10.2021
Business Telesales Representative
Charter Communications
05.2020 - 09.2020
Account Manager
AT&T
12.2018 - 03.2020
Customer Service Representative
Charter Communications
06.2016 - 11.2018
High School Diploma -
MacArthur High School
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