Summary
Overview
Work History
Education
Skills
Timeline
Generic

Forris Washington

Houston

Summary

Dynamic professional with extensive experience at SBC/AT&T in telecommunications installation and customer satisfaction. Proven ability to solve complex problems and communicate effectively, consistently achieving sales targets while optimizing network performance. Strong commitment to safety and attention to detail, excelling in high-pressure environments to enhance client experiences.

Overview

13
13
years of professional experience

Work History

Track Maintenance Labor

BNDF Railway
Houston
01.2021 - Current
  • Track maintenance labor

Outside Installation Technician

SBC/AT&T
Houston
03.2012 - 01.2021
  • Installed, repaired, and maintained telecommunications equipment and systems efficiently.
  • Troubleshot network issues to ensure optimal operation of communication networks.
  • Assisted customers with inquiries and service needs, promoting satisfaction.
  • Achieved sales targets through effective communication and relationship management.
  • Resolved customer complaints related to installation issues in a timely manner.

Education

Bachelor of Science - Business Management

DeVry University
Houston, TX
05-2015

Skills

  • Effective communication
  • Problem solving
  • Attention to detail
  • Safety awareness
  • Calmness under pressure

Timeline

Track Maintenance Labor

BNDF Railway
01.2021 - Current

Outside Installation Technician

SBC/AT&T
03.2012 - 01.2021

Bachelor of Science - Business Management

DeVry University

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Forris Washington