Fortino Silva Franco
Fresno,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Cook Manager
Central Fish Company
12.2022 - Current
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Instituted positive kitchen atmosphere for staffers through effective communication, consistent training and skill development.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Pitched in to work line during busy periods or in place of sick employees.
- Assisted customers by answering questions, responding to inquiries, and handling phone requests
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
Cook/Cashier
Ark Mediterranean Grill
01.2020 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Conflict and dispute resolution
- Closed Down the kitchen and followed the closing checklist for the kitchen stations after each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Quickly memorize new menu items and ingredients to assist customers in selecting items that meet their needs and preferences.
Education
High School Diploma -
Washington Union High School
Fresno, CA06.2021
Skills
- Time management
- Customer service
- Initiative
- Conflict and Dispute
- Money Handling
- Social Perception
Languages
Spanish
Native or Bilingual
References
Available upon request
Timeline
Cook Manager
Central Fish Company
12.2022 - Current
Cook/Cashier
Ark Mediterranean Grill
01.2020 - 09.2021
High School Diploma -
Washington Union High School
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