FORTUNA PHEMBA
Charlotte,North Carolina
Summary
Dynamic professional with a friendly, positive attitude and excellent communication skills. At Amazon, I thrived in fast-paced environments, demonstrating strong problem-solving abilities and effective teamwork. Recognized for attention to detail and adaptability, I consistently met tight deadlines while delivering exceptional customer service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Environment services professional with experience in maintaining cleanliness and sanitation in various settings. Strong focus on teamwork, reliability, and adaptability to meet changing needs. Skilled in using cleaning equipment, handling hazardous materials, and following safety protocols. Known for thoroughness, efficiency, and commitment to high standards.
Overview
11
11
years of professional experience
Work History
Amazon
Pic-king
05.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Tjmaxx Dc
Lay-ups
06.2019 - 10.2023
- Worked effectively in fast-paced environments.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Proved successful working within tight deadlines and a fast-paced environment.
Environmental Services Housekeeper
Bracongo
01.2014 - 09.2017
- Enhanced cleanliness standards by implementing efficient cleaning protocols and procedures.
- Trained new staff on proper sanitization techniques and equipment usage.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
Education
No Degree - Food Fundamental
Cpcc
Charlotte04-2025
High School Diploma -
C.s Mafuta
Kinshasa 09-2012
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Excellent communication
Timeline
Amazon
Pic-king
05.2024 - 02.2025
Tjmaxx Dc
Lay-ups
06.2019 - 10.2023
Environmental Services Housekeeper
Bracongo
01.2014 - 09.2017
No Degree - Food Fundamental
Cpcc
High School Diploma -
C.s Mafuta