Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fortunate Mack

Hyattsville,MD

Summary


Experienced with managing office operations, scheduling, and administrative tasks. Utilizes organizational skills and effective communication to ensure smooth workflow and office efficiency. Track record of supporting team collaboration and adapting to dynamic work environments, ensuring reliable performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

English Teacher

Scalabrini Centre
01.2022 - 04.2024
  • Developed engaging lesson plans to enhance student understanding of English language concepts.
  • Fostered a positive classroom environment to encourage student participation and collaboration.
  • Adapted instructional materials for diverse learning styles and abilities.
  • Assisted in evaluating student progress through assessments and feedback sessions.
  • Facilitated small group discussions to promote critical thinking and effective communication skills.

Skills Hub Manager

Scalabrini Centre
04.2018 - 04.2024
  • Oversaw daily operations, ensuring compliance with safety protocols and organizational standards.
  • Implemented process improvements, enhancing workflow efficiency and reducing operational delays.
  • Developed training programs, enhancing staff capabilities and performance standards.
  • Managed resource allocation, optimizing staff assignments based on workload and project requirements.
  • Trained and mentored new team members, fostering a collaborative and high-performance work environment.
  • Developed strategic partnerships with local organizations to enhance community outreach programs.

Programme Coordinator

Scalabrini Centre
09.2017 - 04.2018
  • Coordinated program logistics and schedules to enhance service delivery efficiency.
  • Developed training materials to support staff onboarding and professional development initiatives.
  • Managed stakeholder communications to ensure alignment on program objectives and expectations.
  • Analyzed participant feedback to refine program content and address emerging community needs.

Education

BComm Business Management

University of South Africa
South Africa
10-2021

Skills

  • Workload management
  • Quality assurance
  • Data collection
  • Event planning and execution
  • Performance monitoring
  • Spreadsheet tracking
  • Powerpoint presentations
  • Employee scheduling
  • Resource management
  • Customized training

Certification

  • 50 hours Advanced TEFL / TESOL Certificate, TEFL Universal - Dec 2021 - January 2022

Timeline

English Teacher

Scalabrini Centre
01.2022 - 04.2024

Skills Hub Manager

Scalabrini Centre
04.2018 - 04.2024

Programme Coordinator

Scalabrini Centre
09.2017 - 04.2018

BComm Business Management

University of South Africa

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Fortunate Mack