Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Foster Fox

Foster Fox

Warwick,RI

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

12
12
years of professional experience

Work History

Pedicab Driver

Bike Taxi Unlimited
08.2019 - Current
  • Maximized earnings potential through strategic location selection during peak hours and events.
  • Collaborated with event organizers to provide transportation solutions for large-scale gatherings.
  • Expanded service area by researching new routes and destinations to accommodate customer requests.
  • Strengthened relationships with local businesses by proactively offering their patrons reliable transportation options after-hours or during inclement weather conditions.
  • Developed loyal customer base with consistent professionalism and excellent communication skills.

Captain Waiter

Dickie Brennan's Palace Cafe
07.2018 - 03.2021
  • Set company all-time record for selling most Cocktails of the Month, 176 in January 2019
  • Showed high-level understanding of fine dining standards and practices..
  • Ensured proper payment processing by accurately entering orders into the POS system and handling cash transactions.
  • Completed restaurant opening and closing functions that included POS report generation.
  • Supported needs of 2- person wait staff who attended to specific needs of countless customers daily for Upscale Contemporary Creole restaurant with social relevancy and intentionality.

General Manager

Blues Boulevard Greenville
02.2013 - 04.2016
  • Established performance incentive programs, reducing average table turn time by 23%
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Bachelor of Arts - Fashion Design

International Academy of Design & Technology
Tampa, FL
01.2012

Skills

  • Excellent navigation
  • Route planning
  • Punctuality
  • Branding and marketing
  • Local Area Expertise

Accomplishments

  • Implemented more precise controls for the procurement, purchasing, and use of goods leading to an 11-point decrease in COGS;
  • Rated top 5 pedicab operators every week.

Languages

French
Limited Working

Timeline

Pedicab Driver

Bike Taxi Unlimited
08.2019 - Current

Captain Waiter

Dickie Brennan's Palace Cafe
07.2018 - 03.2021

General Manager

Blues Boulevard Greenville
02.2013 - 04.2016

Bachelor of Arts - Fashion Design

International Academy of Design & Technology

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Foster Fox